Contributor I

Question

SONOS S2 App Update Problems

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I just found out that SONOS had an app update and I was fine with it hoping to see connection updates or any UI improvements. When I open the app, everything was gone including services, systems, and other features. Why'd they release an app update when everything isn't even working properly? I can't even connect any services, ie. Spotify or SoundCloud. Anyone got any suggestions? Samsung S20 FE btw. I managed to connect to my Symfonisks but only through the Spotify app.

Also, the UI is very laggy and glitchy. SONOS if you see this, bring back the old S2. At least it works.

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dankwafel

Lyricist I

Roll back to 16.1:-

I uninstalled the sonos app.

Went to apkmirror.com on my phone browser, and downloaded Sonos 16.1 (arm64 v8a). Then opened the download folder and ran the install. (You may have to select the permissions on your phone to allow you to do that). Following install I turned off wi-fi and mobile data, then went to play store and selected do not automatically update apps. Then turned wi-fi and mobile data back on, then ran the app and signed in.

I downloaded the 16.1 but it won’t allow me to use it. It keeps saying an app update is required. It’s so frustrating. I have uninstalled several times. somebody help!

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dankwafel

Lyricist I

I downloaded the 16.1 but it won’t allow me to use it. It keeps saying an app update is required. It’s so frustrating. I have uninstalled several times. somebody help!

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skullc

Prodigy III

I downloaded the 16.1 but it won’t allow me to use it. It keeps saying an app update is required. It’s so frustrating. I have uninstalled several times. somebody help!

You have probably updated the firmware on the speakers by not turning off auto updates in the app in which case you cannot rollback anymore

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Network= livewire cpe pro 3 +eero 6 pro wireless

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StefanT

Trending Lyricist I

Any news on all of these problems?

when will Sonos release a version that works???

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StefanT

Trending Lyricist I

Why doesn’t Sonos roll back to a working version?

Have they cut the thing they are sitting and and are stuck with this *???

if this isn’t fixed Sonos will not survive as a company!

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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