Sonos Radio and TuneIn not working after app update

I was the 2nd person in Australia to ever own Sonos products. I have sung their praises for years and even bought friends their first Sonos speaker so they could see why it just worked.

And now it just does NOT work.

I worked in IT for 35 years and managed all levels of testing so that when a new version was released, it worked.  Only once did I get it wrong, and on that occasion, I ‘backed the new version out’.

Sonos knows they won’t loose customers because we’ve all signed up to a system.

Nevertheless, they need to FIX this asap.

Luckily I retained an old version of the app on my PC and can still stream my favorite radio station (Radio Paradise via TuneIn) without constant dropouts.

Has anyone found a fix to the TuneIn dropouts, or do we just wait???

Based in the UK. None of the radio stations on tune in are working at all, only happened since update of the Sonos app. Please fix it!!

I actually created a Sonos community account to voice my utter frustration with this ongoing cluster. This is ridiculous that Sonos reps are no where to be seen in these community threads - even to acknowledge the problem exists and/or provide reassurance that they are working on a fix. If I could opt out of updates with Sonos at this point, I would. I echo everything that has been said previously. These are premium products at a premium price. This is absurd. I am also suspicious that part of this is a TuneIn and trying to maximize profits and start putting commercial ads in to generate larger revenue streams. Regardless, Sonos fix the problem before you start losing long time customers! 

I gave up on the app for basic operations and bought one of the third party solutions off the App Store. The TP app has its own problems and limitations, but at least I could listen to my radio stations.

In the interim, some of myTuner stations have started working in the Sonos app. So now at least I can listen to WFMU - a listener-supported station that has never run adverts - again, and without Tune-In inserting adverts every two minutes. It’s not great, but it feels like progress. I hope it’s getting incrementally better for the rest of you.

I can’t even see TuneIn any more in the list of Content Services. I can see it and have added it to the S2 controller for iMac, but on iPhone, I can’t see it. And I would agree that the new App is rubbish.

For me the workaround was to remove TuneIn new and add old TuneIn service in Sonos app on Windows pc, then all previous TuneIn stations reappear in favorites….gd luck 

Sonos app is getting worst after every update. Now nothing is working.

Same problem.  I had avoided using the app since the update as it’s the worst update I’ve ever seen on a product.  I was relying on the app I had on my computer since I hadn’t updated that but now it won’t let me use without updating so today tried to play the radio station I’ve used for YEARS on my Sonos and no go.

Sonos, is all you’re going to continue to do is make new products and ask people to spend more money but put no effort into fixing what you broke for your current users?  Dreadful.

ABSOLUTELY RIDICULOUS!!! Can’t hear my radios anymore since the last update!!! Sonos only said, we are working on it but have no time scale for a resolution….so disappointing, FRUSTRATING!!!!

Welp, the current Sonos app 80.05.04 just crashes on startup for me, now.