Contributor I

Answered

Sonos PC app can't individual speaker volumes in a group

41 replies
2396 views

I have the Sonos app installed on a Windows 11 PC. I have a group of three rooms that are almost always grouped together. On the Windows app I can control the group’s volume as a whole, but the individual room volume sliders don’t work, and the icon to mute/unmute is darkened out and can’t be clicked.

For reference I can control individual room volumes on my phone app.

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AirgetlamAnswer

There are already several threads about this. In at least one of them, it was reported that Sonos is aware of the issue, and working on it.

Bruce

AirgetlamAnswer

There are already several threads about this. In at least one of them, it was reported that Sonos is aware of the issue, and working on it.

Bruce

R

ringlord_oc

Lyricist III

I have the same issue since version 14.18
I see other threads, but they are older, so the same issue has appeared in older versions as well.
While they are fixing that, can they also add a number after each line, like in the mobile app?

J

John B

I have the same issue since version 14.18
I see other threads, but they are older, so the same issue has appeared in older versions as well.
While they are fixing that, can they also add a number after each line, like in the mobile app?

Sonos has stopped development of the desktop app so there is no prospect of that happening.

R

ringlord_oc

Lyricist III

Sonos has stopped development of the desktop app so there is no prospect of that happening.

I did not see such an announcement, do you have a link to it?

J

John B

No. I'm afraid not. It was about 5 years ago. It was when Sonos removed almost all the system management functionality from the desktop controller.

Edit - I found the announcement. I am not sure that it contains the words "development of the desktop controller has stopped" but the message is pretty clear

C

csonj

Lyricist I

Just adding to the mix. I’ve always had control via my PC Controller App. Only until this most recent update did I notice the error.

I can still use my mobile app normally. If this is a Sonos problem, hopefully it’s a simple update from their end.

C

cphedrick

Lyricist I

I have the same issue and it did appear after a recent update. The only workaround that I found is to disconnect a speaker from the group, then add it back to the group. The individual volume slider will appear for that speaker (...but will eventually disappear).

U

username already exists

Lyricist II

Add me to the list. Not working since last update

C

conor

Enthusiast I

Have the same issue here. My controller software has updated recently. Fortunately can still adjust volumes from my phone.

L

lowwater

Lyricist I

Wow.. Really starting to question Sonos’s direction and viability at this point. I hope they can get the software aspect for mobile devices, desktop apps, etc. figured out soon because I own a lot of Sonos products and really want them to succeed and evolve.

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