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August 16, 2023
Answered

Sonos not searching Spotify - again?

A month ago Sonos showed “Search returned no results for ‘rammstain’ in Artists”.

It only worked if there was a non-alpha in the artist name, e.g. AC/DC or Oomph!

The issue was solved within 2 weeks or so, but it looks like it’s happening again. 

Or is it just my Sonos? Thanks for checking.

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Corry P
Corry PAnswer
Sonos Staff
August 29, 2023

Hi @Rob Hendriks 

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

2 replies

Corry P
Sonos Staff
August 16, 2023

Hi @Rob Hendriks 

Welcome to the Sonos Community!

It’s not just your system - there does seem to be a problem with searching for Artists on Spotify, again.

There are reports that if you include your search term in “quotes”, it still works.

We are investigating a fix, but have no time period to share.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Corry P
Corry PAnswer
Sonos Staff
August 29, 2023

Hi @Rob Hendriks 

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein