Sonos Mobile App / Why?

But this is fairly easily fixed. See my post with steps to try first

I was able to create a new system that is currently connected to my two Loft devices (Beam and Play1)

But can’t seem to find my other two Plays downstairs. I just unplugged them, replugged. Still can’t find them. I’m going to try a factory reset on those two now. 

Factory resets rarely achieve anything. Have you followed the steps I set out?

Gonna have to try the step process later after work when I have more time. 

Appreciate the help. 

OK no problem.  We can sort this and give you a stable Sonos system, I am absolutely certain. As soon as I read the symptoms in your original post I knew we would end up uncovering a Google mesh network or something similar. 

I think we are on different time zones. Other people may step in to take this forward, but I'll come back on at some point.

Yea, my biggest issue right now is the creation of multiple Systems when I try to set up new devices. 

I thought I had it figured out with the factory reset because it temporarily deleted a duplicate system, but while trying to add to my main System it automatically changed to a brand new system when I re-set up the device.  Now I have 3 systems..  it shouldn’t be this hard.  

I’ll attempt your step process later, but tbh it sounds a bit complicated. 

Sonos is only setting up multiple systems because it cannot find the earlier ones because your network setup hides them.

You should be able to do the steps fairly easily. Just Google "Xafinity (model name and number) turn off wifi" etc. There will be an online manual. Don't be intimidated. You can do this. There is help on here and there is Sonos Support 

Steps 2 to 4 are just cable connections and power cycling!

I get it, but you speak as if I’m running some kind of unique custom network here. Doesn’t the majority of people that live in a somewhat larger space run a router with booster pucks of some sort for the signal? I can’t be in the minority

I’m not really a tech guy, but Sonos should be setup to run off a singular IP based on the primary network name. Not start fishing for every IP address being broadcasted. And what’s the purpose of creating multiple Systems in one location if you can’t merge them or at least see them all at the same time in the app.  Maybe I’m asking too much.. lol 

Anyway, I do appreciate the help and you have convinced me that it’s probably not the App itself. But in general, it should be a lot easier than this. 

All you are asking for is for Sonos to reinvent networking. You have set your network up with two DHCP servers. The solution is to turn one of them off.

I am just trying to help. If you want to blame Sonos I really don't care, I don't work for them. 

Good luck with this.

lol fair enough

Thanks again