Sonos Library not updating my NAS server (WD My book live)

Ah, you were typing as I was typing and I’m slow. If I auditioned for the typing pool, they’d toss me in the first few minutes.

I’m using an iPad, PC and Android and I suspect that Ken is mostly using an iPad. I mostly update the music library using the PC. 

I don’t recognize the error message. I’ll note that I am generally reluctant to have blank characters in share and file names. SONOS does not write anything in the music library files. I wonder if an update to the NAS has resulted in a subtle change in the share or folder name. Check your names with a fresh eye. Other than an iPad that I need for work, I’m not an Apple person. Based on comments that I read here’n there it seems that AppleMusic will move things and forget to tell anyone. You may be a victim of this sort of activity.

I am experiencing the same thing, although mine failed to index after an update about 3 months ago.

I have a My Book Live and use a Roam and the S2 app on both Android and PC.

There is no way to check/modify SMB in the interface of the My Book Live but as mentioned, that’s not a problem for S2 products. 

I have found that creating a new folder with some music and re-indexing to that works but also there appears to be a size issue. I’ve had a 3gb file index fine but over 15gb it seems to struggle with. This is a long way off the 65,000 song limit of a Sonos library though so it doesn’t make a lot of sense. 

What did Sonos say when you sent in a diagnostic and called them?