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Contributor I
May 17, 2024
Answered

Sonos iOS App (80.00.08) cannot search YouTube Music, returning "No results"

  • May 17, 2024
  • 38 replies
  • 1263 views

Hi,

 

I have found the new Sonos iOS App (80.00.08) returns a “No results” message for all YouTube Music searches. This same account worked fine in the pervious generation of iOS app and continues to work on the latest MacOS app (16.2). I have tried removing and re-authorizing the YouTube Music service and restarting all the equipment with no luck, and now suspect this is broken.

 

Has anyone else had this problem?

Are there any fixes?

When will this get fixed?

 

Thanks,

Graham

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Best answer by Corry P

Hi @graham1980 et al

Good news - my colleague found a way to reproduce the issue in his own tests, and in doing so, found a workaround for us to use in the meantime.

Please disable the explicit content filter in the Sonos app in order to get search results for YouTube Music. Settings icon » Manage » Parental Controls » Filter Explicit Content » Off

As for the problem itself, we have identified an issue, but have no estimation for when a fix can be implemented.

I hope this helps.

38 replies

Corry P
Sonos Staff
June 21, 2024

Hi @sebjaeg 

I reported it and was reminded that we came across this issue some time ago (but with Rage Against the Machine). I can only recommend that you contact YouTube Music directly to report this - if other content plays without issue, then the issue must be theirs to resolve.

I hope they are able to help.

Edit: The Rage Against the Machine issue had different behaviour - I’ve re-reported this.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Avid Contributor II
July 4, 2024

similar issue here….doesnt look like there is a solution yet? serious bummer! I have music that was uploaded to my youtube music account when i search the album name and or artist name it comes up “no result” if i scroll through in the app under artist or album i can only get to a certain point “A” in the alphabet and it wont go any further this is kinda whack

Avid Contributor II
July 4, 2024

is there a fix for this yet???? im asking because music in my local library is not accessible and also i cant access it in youtube either because oif this search issue. can i please have access to to my music????

Corry P
Sonos Staff
July 4, 2024

Hi @WoahMahn 

I’ve reported that we’re unable to search content uploaded to YouTube. I was not aware of the issue with scrolling through uploaded Artists, so thanks for flagging - I’ve reported this too.

When scrolling, do you also get to scroll endlessly, but it keeps showing only the first x (100, maybe) number of entries (as I do) , or do you reach the end and can scroll no further, but before you should?

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Avid Contributor II
July 4, 2024

@Corry P 

thank you. I appreciate the reply and assist. to answer your question. the scroll bar does go all the way to the bottom, but will, as an example start with artist “AA” and at the bottom be “AL”. the scroll bar reaches bottom and cannot go past.

I am currently setting up plex to access my local library. and was able to find a work around for for air play not connecting to groups. which is open source site ie youtube, deezer etc, turn om air play,  this resolves the search issue for now on youtube since youtube's works.then open sonos app and select the device then open the group in sonos. kind of a clunky third part cluster but it works

“make lemonaid”

Lyricist II
July 5, 2024

Hi,

 

I have found the new Sonos iOS App (80.00.08) returns a “No results” message for all YouTube Music searches. This same account worked fine in the pervious generation of iOS app and continues to work on the latest MacOS app (16.2). I have tried removing and re-authorizing the YouTube Music service and restarting all the equipment with no luck, and now suspect this is broken.

 

Has anyone else had this problem?

Are there any fixes?

When will this get fixed?

 

Thanks,

Graham

^ Are you serious???

What sort of quality control are you *not* doing to test something as SIMPLE as Parental Controls. Is this amateur hour - do you need me to come sort out your QA processing?….insane.

Avid Contributor II
August 4, 2024

still not working

Avid Contributor II
August 4, 2024

hah LOL seems sonos is ok outsourcing solutions for the app instead of having their app actually work, this is the second issue where 3rd party solution is only solution,  i bet there a few more i will find in future.  guess i will try to remember to use my desktop when wanting to do playlist things and use air play when i want to search youtube music library because neither one work on the sonos app.

 

wow ok thanks