Contributor I

Answered

Sonos defaulting to one room

Forum|Forum|2 years ago
June 1, 2024
31 replies
1747 views

Hi all,

is anyone else having trouble since the new update? We have sonos products in three different rooms in our house, all on same WiFi. Network.

since the recent changes every time we change a track it defaults to the same room even if we haven’t used or changed to those speakers. We can be playing a track on one set of speakers but in the app it is showing a different track in the what I’ll call the default speakers (our dining room). So every time we try to change what we’re listening to we have to change back to the speakers we want to use because it keeps defaulting.

my gut tells me this is linked to the new queue system which I think is awful.

anyone else got anything similar going on? Its making us so frustrated.

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Best answer by Bumper

anyone else got anything similar going on? Its making us so frustrated.

Yeah it’s a problem that comes up constantly. I haven’t seen that Sonos has even acknowledged it yet.

BumperAnswer

anyone else got anything similar going on? Its making us so frustrated.

Yeah it’s a problem that comes up constantly. I haven’t seen that Sonos has even acknowledged it yet.

Ken_Griffiths

@angela2

I’m just wondering if it’s perhaps the way you’re using the new Sonos App? - Are you sliding up the "room selector” screen first and choosing another room (or the correct room) that you want to play too? See attached example from my iPhone controller. (I hope the attached animation makes sense to you).

Ken_Griffiths

anyone else got anything similar going on? Its making us so frustrated.

Yeah it’s a problem that comes up constantly. I haven’t seen that Sonos has even acknowledged it yet.

What is the problem seen @Bumper? - I’ve not seen it reported, but maybe I missed that one.

In my own setup here, the controller App always plays the music to the room/group in ‘focus’. I have never seen it play to different room.

My thoughts if that happens, then there is perhaps a ‘device discovery/connection’ issue between the mobile controller device and the chosen player(s). That points to a multicast issue over the LAN, but that’s obviously just a bit of an initial guess on my part.

A

angela2Author

Contributor I

We’ve had two different rooms playing different music at the same time, have you seen this?

we are using the app as you say as far as I can tell. But for example if we have music playing on our roam in our kitchen the room selector will still say we’re playing it in our dining room, even though it’s not. It just keeps defaulting back to the dining room every time. So if we then go to change the track it will then automatically plays it in the dining room and we have to change it again.

also, another thing I remembered is happening (as we’re trying to use it) is the volume control. We change the volume and it has a massive delay before it changes. Tonight we had to manually change the volume on the speaker to turn it up. Next track kicks in and the volume is so loud because it’s finally updated.

its a nightmare!

Ken_Griffiths

We’ve had two different rooms playing different music at the same time, have you seen this?

we are using the app as you say as far as I can tell. But for example if we have music playing on our roam in our kitchen the room selector will still say we’re playing it in our dining room, even though it’s not. It just keeps defaulting back to the dining room every time. So if we then go to change the track it will then automatically plays it in the dining room and we have to change it again.

also, another thing I remembered is happening (as we’re trying to use it) is the volume control. We change the volume and it has a massive delay before it changes. Tonight we had to manually change the volume on the speaker to turn it up. Next track kicks in and the volume is so loud because it’s finally updated.

its a nightmare!

This is what I see if I change the volume on a group of 6 Sonos rooms… (attached).

Bumper

anyone else got anything similar going on? Its making us so frustrated.

Yeah it’s a problem that comes up constantly. I haven’t seen that Sonos has even acknowledged it yet.

What is the problem seen @Bumper? - I’ve not seen it reported, but maybe I missed that one.

In my own setup here, the controller App always plays the music to the room/group in ‘focus’. I have never seen it play to different room.

My thoughts if that happens, then there is perhaps a ‘device discovery/connection’ issue between the mobile controller device and the chosen player(s). That points to a multicast issue over the LAN, but that’s obviously just a bit of an initial guess on my part.

There are a number of threads. Attempt to play in room B. It plays in room A instead.

For example

Ken_Griffiths

There are a number of threads. Attempt to play in room B. It plays in room A instead.

For example

So the App is defaulting to a different room at the top of the ‘room selector’ on later opening, not the case the music playback is taking place on a different room to the one in ‘focus’?

A

angela2Author

Contributor I

I’m not sure I completely understand what you’re asking but yes I think so.

A

angela2Author

Contributor I

For example