Contributor I

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Sonos defaulting to one room

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Hi all,

is anyone else having trouble since the new update? We have sonos products in three different rooms in our house, all on same WiFi. Network.

since the recent changes every time we change a track it defaults to the same room even if we haven’t used or changed to those speakers. We can be playing a track on one set of speakers but in the app it is showing a different track in the what I’ll call the default speakers (our dining room). So every time we try to change what we’re listening to we have to change back to the speakers we want to use because it keeps defaulting.

my gut tells me this is linked to the new queue system which I think is awful.

anyone else got anything similar going on? Its making us so frustrated.

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BumperAnswer

anyone else got anything similar going on? Its making us so frustrated.

Yeah it’s a problem that comes up constantly. I haven’t seen that Sonos has even acknowledged it yet.

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Ken_Griffiths

In my case the Dining Room isn’t playing, but my Era 100 (called Crows Next) is playing.

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Ken_Griffiths

If you slide-up the ‘room-selector’ screen in the app, you can see which rooms are currently playing, or not playing.

Select any room to bring it into focus (it will move to the top of the selector screen as you slide down the screen) then you can select some music etc. to play to that chosen room.

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angela2Author

Contributor I

That’s my point, when I slide up it will say i’m playing in dining room even though I’m not.

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angela2Author

Contributor I

As you can see here, dining room is selected but it is playing in the living room.

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angela2Author

Contributor I

Now playing the

same song at different times at the same time.

its f*cked.

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Ken_Griffiths

Oh dear (sigh)… no, that’s not the ‘room selector’ screen, nor is it the ‘now playing’ screen @angela2 - that’s the room ‘grouping/ungrouping’ screen - that’s a completely different screen.

It seems you’ve perhaps not quite grasped how the new Sonos App works - I’d perhaps checkout the App tour available in the App and perhaps play some more with it. It seems to me you are probably confused here with how the new App works.

You may find this Sonos App user-guide link useful too (perhaps)…

https://www.sonos.com/en-us/guides/sonosapp

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Bumper

Yeah agree it’s messed up. Not sure what the disbelief or deflection to local lan is about, been a lot of pats an out it. If you have iOS you could try airplay as a workaround until/if they fix it.

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Rhonny

Prodigy III

To be fair, whilst I am getting more adept at using it now, there are a few similar looking screens and/or ways to open them. It’s not as intuitive as it needs to be for people of all ages and stages to use it simply….

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Bumper

To be fair, whilst I am getting more adept at using it now, there are a few similar looking screens and/or ways to open them. It’s not as intuitive as it needs to be for people of all ages and stages to use it simply….

I really like the UI, but the UX sucks right now. Soon when something goes wrong hopefully we will know what the issue is and that it’s not some random bug, cause this app is buggy AF as it stands now.

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angela2Author

Contributor I

Oh dear (sigh)… no, that’s not the ‘room selector’ screen, nor is it the ‘now playing’ screen @angela2 - that’s the room ‘grouping/ungrouping’ screen - that’s a completely different screen.

It seems you’ve perhaps not quite grasped how the new Sonos App works - I’d perhaps checkout the App tour available in the App and perhaps play some more with it. It seems to me you are probably confused here with how the new App works.

You may find this Sonos App user-guide link useful too (perhaps)…

https://www.sonos.com/en-us/guides/sonosapp

You say I haven’t grasped it but I’ve checked out the help as you suggested and it just doesn’t help. I’m pretty tech savvy but this is pretty shocking. As you can see here this shows playing in dining room. But it’s not, it’s physitplsying ina other room.

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