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Contributor I
June 29, 2023
Answered

Sonos Apps add Spotify services

Hi,my Sonos apps cant add Spotify service any solution?

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Lead Maestro
June 29, 2023

“We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app or add the service until it’s resolved.”

https://status.sonos.com/incidents/1qmdqz5pv15f

"Receive with simplicity everything that happens to you." - Rashi

13 replies

Lead Maestro
June 29, 2023

“We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app or add the service until it’s resolved.”

https://status.sonos.com/incidents/1qmdqz5pv15f

"Receive with simplicity everything that happens to you." - Rashi
Contributor I
July 9, 2023

I still cannot find Spotify 

 

Lyricist I
July 31, 2023

Still no connection to Spotify service, seems very strange that Sonos is not working harder to rectify a known issue with one of the largest streaming services and that Sonos are not working to keep users up to date on the problem or a timescale on it’s resolution.

Pretty poor Sonos 😭😡

Airgetlam
July 31, 2023

Deleted

Bruce
Lyricist I
July 31, 2023

Same here.  The Spotify services on Sonos just disappear.   I cannot access it on my Mac.  On my iPhone etc.  Was working well 2 days ago.  
now nothing.   
thanks for getting back to us quickly Sonos 

pierre 

Airgetlam
July 31, 2023

You are aware that Sonos merely points to Spotify’s servers, right? At most, Sonos might store an auth token, beyond that, actual authorization and streamed content comes straight from Spotify. 

Bruce
Airgetlam
July 31, 2023

Sonos just posted a comment on https://status.sonos.com

Bruce
Lyricist I
July 31, 2023

Thanks 

Contributor I
August 1, 2023

Sonos just posted a comment on https://status.sonos.com

I don’t see any comment there.

Airgetlam
August 1, 2023

Because the issue has been resolved. It will only appear while there is an issue, once they resolve it, they remove their post. 

Bruce