Sonos app won't connect on new network

2 replies
119 views
Translate All

I have a full system that worked fine in the last house, same Sonos app won’t connect to any of the speakers in the system. What in the world?

All of Sonos is 100% dependent on the app, will have to move away from Sonos unless it can be fixed.

Anyone else have this happen?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

AirgetlamAnswer

Have you followed the suggestions in the new router - installation instructions FAQ?

What did Sonos Support say, when you called in to discuss it?

Bruce

Stanley_4

Grand Maestro

Did you follow the Support guide for moving to a new router?

https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network

Is your new router set to modes compatible with your Sonos?

https://support.sonos.com/en-us/article/supported-wifi-modes-and-security-standards-for-sonos-products

Translate

AirgetlamAnswer

Have you followed the suggestions in the new router - installation instructions FAQ?

What did Sonos Support say, when you called in to discuss it?

Translate

Bruce

Sign up

Login to the community