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Contributor I
May 16, 2024
Answered

SONOS App update - problems

  • May 16, 2024
  • 44 replies
  • 2780 views

Hi everyone!
I updated the SONOS App and have been experiencing several peoblems since.
I had an alarm clock that started playing music every morning with the old app. Since the update the alarm clock does not work anymore and I cannot find it in the new app anymore.
Furthermore, I usually listen to a radio station via Radioplayer, but it does not work. There is always a error message (without saying what error it is).
I’d really appreciate your help, especially since I practically do not/cannot use SONOS at the moment.
Thank you!

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Best answer by Glenn London

Thanks, that worked.  

44 replies

Trending Lyricist I
June 9, 2024

mine seems to be defaulting to plex now.

Lyricist I
July 16, 2024

I have 12 various Sonos speakers purchased starting in 2016. Now ongoing problems every day… Never know how it’s going to respond. Was ready to purchase a Move 2, but talked myself out of it….

Lyricist II
July 17, 2024

I can add the qnap on the computer but not in the app for the phone. That will be added later. I will control and play my music from thr phone and not need to turn the computer on.

we have also several speakers but we will buy something else if its not get solbved. 

Trending Lyricist I
July 18, 2024

Is this some sort of joke and corporate careless wind up? When are you going to actually sort this rip off Sonos? Your controller to the products I have bought from you does not work. Simple. Your product is a disgrace, evidenced by the extensive complaints which are all close in nature. Think it is time to up the formal complaints to the appropriate consumer body. This cannot be difficult to fix, at least revert to the old version which wasn’t great but not quite so awful.