SONOS App update - problems

Forum|Forum|2 years ago
May 16, 2024
44 replies
2780 views

Hi everyone!
I updated the SONOS App and have been experiencing several peoblems since.
I had an alarm clock that started playing music every morning with the old app. Since the update the alarm clock does not work anymore and I cannot find it in the new app anymore.
Furthermore, I usually listen to a radio station via Radioplayer, but it does not work. There is always a error message (without saying what error it is).
I’d really appreciate your help, especially since I practically do not/cannot use SONOS at the moment.
Thank you!

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Best answer by Glenn London

Thanks, that worked.

Show previous replies

Y

Yvon boisclair

Lyricist I

Moi je tente de retrouver l'application sonos jaune avec sonos inscrit dessus

M

mivec2689

Lyricist II

Has anyone been able to add any new products to the new app. I received a sonos port on thrusday and have yet to be able to add it to my exisiting system.

T

TMoney20

Lyricist I

Has anyone been able to add any new products to the new app. I received a sonos port on thrusday and have yet to be able to add it to my exisiting system.

I received a the Roam after the app was updated. After a week of trying I sent it back.
Cannot believe the company and Product team from Sonos dropping the ball so badly on this upgrade.
Did they even talk to customers about what we loved and the simplicity of the previous app. Now it’s a cluster and you cannot find anything or add anything.
I feel terribly bad for the folks having way more issues that I had.

R

Rfblatt

Lyricist I

I hear the company believes that it took courage to release a massive update to their application. Not sure I would agree, but what would really be courageous is admitting that they released a very, very buggy version of their new application and roll back to the previous version of S2 until they fix the defects and achieve a reasonable level of feature compatibility.

Also, apologize to your head of QA for pushing out an application that they told you was not ready or fire them for telling you it was.

K

Kjsever

Lyricist I

The new update is terrible. Functions were lost and trying to increase or decrease volume when connected to two different areas does not work.

D

davebain6812

Lyricist I

I HATE the new Sonos app. I can’t get the new app to keep us with music that I’m playing. I’m struggling to pair devices. I paid thousands to have 7 different Sonos devices in my house that I now want to go replace!