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Contributor I
May 16, 2024 5:24 AM UTC
Answered

SONOS App update - problems

Hi everyone!
I updated the SONOS App and have been experiencing several peoblems since.
I had an alarm clock that started playing music every morning with the old app. Since the update the alarm clock does not work anymore and I cannot find it in the new app anymore.
Furthermore, I usually listen to a radio station via Radioplayer, but it does not work. There is always a error message (without saying what error it is).
I’d really appreciate your help, especially since I practically do not/cannot use SONOS at the moment.
Thank you!

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Lyricist III
May 18, 2024 1:07 PM UTC

Thanks, that worked.  

44 replies

Prodigy II
May 16, 2024 6:32 AM UTC

Alarms are being added back in later, sonos has a roadmap for updates.

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Contributor I
May 16, 2024 11:52 AM UTC

Thank you for your response. I suppose the same is true for Radioplayer, since it is currently not working.

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Senior Virtuoso
May 16, 2024 11:54 AM UTC


 

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Contributor I
May 17, 2024 1:00 PM UTC

Thank you for your help. Found everything and it is working again 😊

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Lyricist III
May 17, 2024 2:58 PM UTC

How did you get radioplayer to work?

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Contributor I
May 17, 2024 4:11 PM UTC

To be honest I didn't, but I found my favourite radio stations on Sonos Radio.

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Lyricist III
May 17, 2024 10:23 PM UTC

Thanks, I want to play greatest hits radio on mine but can’t find a way to do it. 

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Contributor I
May 18, 2024 5:51 AM UTC

Have you tried over myTuner Radio? 

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Lyricist III
May 18, 2024 1:07 PM UTC

Thanks, that worked.  

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Lyricist II
May 18, 2024 8:30 PM UTC

This new app design is horrific. I can't find anything. Can we roll back to the older version? 

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