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Sonos App Suddenly Crashing Repeatedly

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Starting this morning (7/17) the Sonos Android app is just repeatedly crashing. It’s been generally terrible and barely usable since the redesign, but now it’s literally useless. Just immediately crashes. No updates were installed to the app or phones, and nothing else has changed in my system. I’ve tried force stopping, clearing cache, clearing all storage, and completely uninstalling & reinstalling. The Windows desktop app still works, but both phones we have are seeing this issue. Anyone else seeing this and/or know a workaround?

Sonos App v80.04.05-release+20240702.edb3233

Android 14, Kernel 5.10.198 sec patch level July 1, 2024

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press250Answer

Prodigy III

I use Sonos to play from a MyCloud hard drive device. It now crashes immediately. I've uninstalled it from our Android phones and Android tablet. This is really disappointing and renders our Sonos unusable. The new App is dreadful, please bring back the old style one.

Hi @AmyVCT, it sounds like you’re encountering last week’s snafu … if so, the good news is yesterday’s update of the Android app fixed the bug. Download the very latest from Google Play and give it a shot.

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AmyVCT

Trending Lyricist I

Press250 you're right! Reinstalled it all and App now works!

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