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Thechamp100
Contributor I
May 10, 2024
Answered

Sonos App iOS can't add songs to playlists - Tidal

  • May 10, 2024
  • 34 replies
  • 1573 views

Hi,

I am using the new Sonos app on iOS and there seems to be no way to add songs to Sonos or Tidal playlists from the app. Is this really true or am I missing something? Is it up to the music services to do something? 

 

If true, this is HIGHLY disappointing as it was the primary way to build playlists between using the Sonos app and Tidal playlists - which I also use the latter outside the home. Please fix!

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    Best answer by HoodedGrub

    Don't worry you are not alone. I have the same issue now on Android after the app was overhauled. I can no longer add songs to my already vast playlist  library built up using the Sonos app via Tidal. All it allows me to do is favourite songs for Sonos or add to the Tidal library that does not add it to any playlists or to the default Tidal likes playlist

    34 replies

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    Dekka L
    Lyricist I
    June 19, 2024

    I initially contacted customer support……waiting a total of 4 hours for them to pick up, only to be told that the new update is required for people with the new headphones. As for playlists there is a get around if you have a laptop or computer. I have an iPhone and iPad, so there’s nothing they can do.

    I’ve tried to contact the CEO. I complained about playlists and asked for Sonos to supply me with a laptop so I can use the system as it was intended to be used. All I received was a generic reply about updates, which I checked out. There’s no mention of playlists!! They then advise to come onto this customer website, but Sonos have no input and don’t respond to any issues.

    I have 6 Sonos speakers. Wish I’d never bought them. DISGRACEFUL WAY TO TREAT LOYAL CUSTOMERS 

    kenny_mc
    Contributor I
    June 19, 2024

    Hi,

    I am using the new Sonos app on iOS and there seems to be no way to add songs to Sonos or Tidal playlists from the app. Is this really true or am I missing something? Is it up to the music services to do something? 

     

    If true, this is HIGHLY disappointing as it was the primary way to build playlists between using the Sonos app and Tidal playlists - which I also use the latter outside the home. Please fix!

    I’m having trouble too with iPhone and even my computer is not working correctly. I have bragged about Sonos since 2009 and now have 9 speakers. The speakers are good but the software and wireless WiFi has been great 

    Pocahontas
    Lyricist II
    June 22, 2024

    Really not impressed!! How can an update screw so many things up and make my music experience lame! I want to add song to my own playlists in Spotify and Tidal but cant anymore

    Mars wells
    Lyricist I
    July 7, 2024

    Like here? Or here? 

    There have been several responses made by the Sonos Forum moderators, including posts in this forum, they tend to be ‘shouted down’ by many other posts, and get lost in the clutter of ‘new’ posts. 

    In the first link, there is a July 1 release update that says some features are delayed while they respond to feedback from the beta.

    Beta? They are calling this a beta?!?  How is it a beta version if it is deployed irreversibly to the entire customer base? 

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