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Contributor I
October 25, 2025

sonos app crashes when trying to set location

  • October 25, 2025
  • 6 replies
  • 142 views

iPhone 16pro. IOS and Sonos app updates and reset.  App crashes on phone and iPad when I try to set location 

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6 replies

controlav
Lead Maestro
October 26, 2025

What do you mean by “set location”?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
NRCCTAuthor
Contributor I
October 26, 2025

You can ask your Sonos system about the weather using 

Sonos Voice Control, which requires you to set your location in the app settings first. 

Triticale
Prodigy II
November 4, 2025

​@NRCCT , try to update the app and the system with the update released today. I did it and it solves the crash issue!

I also restart the iPhone, but I suppose the update is the key. 

NRCCTAuthor
Contributor I
November 4, 2025

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.

Triticale
Prodigy II
November 4, 2025

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.

Have you also update the speakers?

I updated the app, the system and restart the iPhone, and then it allow me to set the location.

The only thing is that then I found the SVC in the Arc off and I had to reinstall it to have Esposito again with us. 

Triticale
Prodigy II
November 6, 2025

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.

Do you finally solve it?