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Contributor I
Oct 25, 2025 5:30 PM UTC

sonos app crashes when trying to set location

iPhone 16pro. IOS and Sonos app updates and reset.  App crashes on phone and iPad when I try to set location 

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6 replies

controlav
Lead Maestro
Oct 26, 2025 2:05 PM UTC

What do you mean by “set location”?

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
NRCCTAuthor
Contributor I
Oct 26, 2025 2:09 PM UTC

You can ask your Sonos system about the weather using 

Sonos Voice Control, which requires you to set your location in the app settings first. 

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Triticale
Prodigy II
Nov 4, 2025 7:52 PM UTC

​@NRCCT , try to update the app and the system with the update released today. I did it and it solves the crash issue!

I also restart the iPhone, but I suppose the update is the key. 

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NRCCTAuthor
Contributor I
Nov 4, 2025 8:23 PM UTC

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.

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Triticale
Prodigy II
Nov 4, 2025 9:21 PM UTC

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.

Have you also update the speakers?

I updated the app, the system and restart the iPhone, and then it allow me to set the location.

The only thing is that then I found the SVC in the Arc off and I had to reinstall it to have Esposito again with us. 

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Triticale
Prodigy II
Nov 6, 2025 3:07 PM UTC

Thanks for the info but that did not change a thing for me.  I updated it, turned phone on and off and does the exact same thing. I hit location and crashes.

Do you finally solve it?

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