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HiRESrules
Enthusiast II
Oct 17, 2024 11:30 AM UTC

Sonos app - album artwork not working from NAS library

 before Sonos updated the app in May, the stability and functionality was great. Since this update there has been lots of issues and some of them have been fixed and some have not and we’ve also talked about them on here.

What is annoying is that all my album art that is stored on my local drive, is not showing from my NAS library and it used to work fine? It actailly works through Plex, but I prefer to use my own library, as I’ve got my own playlists that I’ve created over the years.

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    HiRESrulesAuthor
    Enthusiast II
    Oct 22, 2024 5:34 PM UTC

    Sonos needs to fix things otherwise I can see myself ditching Sonos all together and going.  B L U E  S O U N D ! !

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    chirpa12
    Contributor I
    Oct 23, 2024 3:41 AM UTC

    Im sad that half a year later Sonos still doesn't care enough to get this done. As an engineer in product development I still can't believe they thought it would be a good idea to release the new app lacking so much functionality. 

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      HiRESrulesAuthor
      Enthusiast II
      Oct 23, 2024 7:46 AM UTC

      Tell me about it: a lack of processes and testing.…

      I did roll back to the old .apk from May and it worked lovely for a while until they blocked it! 

      Come on Sonos, please listen to your customer base!

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      controlav
      controlav
      Lead Maestro
      Oct 23, 2024 12:41 PM UTC

      NAS artwork is loaded via http, not https, and Android blocks http calls unless special steps are taken. Sonos have forgotten to take these steps in the v80 mobile app. Yes, broken since May 7.

      https://github.com/amp64/sonosbugtracker/issues/33

      It’s not exactly a bed of roses on the iOS/iPadOS versions either. No album art in the useless queue list. It can’t even manage to put the currently playing track on the screen. I’m guessing we can’t blame HTTP there … 

      Artwork for Queue items is a actually bit tricky and in this one case I can’t lame them. I remember having to disable that (years ago) in my own app because the resulting network traffic was too much for the system. I should try enabling again at least on S2 systems as the newer devices are a lot more powerful.

       

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      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      HiRESrulesAuthor
      Enthusiast II
      Oct 23, 2024 12:42 PM UTC

      So when is the ANDROID/iOS bug going to be fixed?

      https://github.com/amp64/sonosbugtracker/issues/33

       

       

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        Ian_S
        Prodigy III
        Oct 23, 2024 1:01 PM UTC

        NAS artwork is loaded via http, not https, and Android blocks http calls unless special steps are taken. Sonos have forgotten to take these steps in the v80 mobile app. Yes, broken since May 7.

        https://github.com/amp64/sonosbugtracker/issues/33

        It’s not exactly a bed of roses on the iOS/iPadOS versions either. No album art in the useless queue list. It can’t even manage to put the currently playing track on the screen. I’m guessing we can’t blame HTTP there … 

        Artwork for Queue items is a actually bit tricky and in this one case I can’t lame them. I remember having to disable that (years ago) in my own app because the resulting network traffic was too much for the system. I should try enabling again at least on S2 systems as the newer devices are a lot more powerful.

         

        It’s functional on the current desktop apps from a local NAS library, which is why I think many complain about it… I’m sure it was also there before May… It’s not lightning quick, but it works, along with always having the currently playing track in the queue visible. 

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          Ian Judd
          Contributor I
          Nov 24, 2024 1:53 PM UTC

          Hello All,

          Has anyone had an update about when the issue of missing Album Art for music stored on NAS Drive will be resolved  ?

          Regards.

           

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            controlav
            controlav
            Lead Maestro
            Nov 24, 2024 4:47 PM UTC

            Hello All,

            Has anyone had an update about when the issue of missing Album Art for music stored on NAS Drive will be resolved  ?

            Regards.

             

            I don’t think it is going to be fixed. I think Sonos made a poor choice of UX frameworks, and they discovered (late) that the framework chosen has no way to work-around the http image problem. I would like to be wrong, but I think if something isn’t fixed in six months, it isn’t going to be, ever.

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            Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
              MoPac
              MoPac
              Headliner III
              Nov 24, 2024 5:07 PM UTC

              ​@controlav 
              Artwork for Queue items is a actually bit tricky and in this one case I can’t lame them. I remember having to disable that (years ago) in my own app because the resulting network traffic was too much for the system. I should try enabling again at least on S2 systems as the newer devices are a lot more powerful

               Every other control point software I’ve used in the last 20 years has shown me the album artwork from my local library in the queue and everywhere else in the app.  This 80.x controller is the first to fail to do so.

               The queue not following the music progress is another flaw I cannot fathom.  Very basic stuff.

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              chirpa12
              Contributor I
              Nov 24, 2024 5:07 PM UTC

              So the fix is.... Buy an iOS device. Artwork sort of works on my iPad but not my android phone.

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