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Enthusiast II
October 17, 2024

Sonos app - album artwork not working from NAS library

  • October 17, 2024
  • 26 replies
  • 742 views

 before Sonos updated the app in May, the stability and functionality was great. Since this update there has been lots of issues and some of them have been fixed and some have not and we’ve also talked about them on here.

What is annoying is that all my album art that is stored on my local drive, is not showing from my NAS library and it used to work fine? It actailly works through Plex, but I prefer to use my own library, as I’ve got my own playlists that I’ve created over the years.

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26 replies

controlav
Lead Maestro
October 17, 2024

Assuming you are on Android, yes, local art hasn’t worked since May 7. It is allegedly fixed in yesterday’s app update, but my phone hasn’t picked it up yet to verify.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Enthusiast II
October 17, 2024

Yes I'm on Android and my phone hasn't picked this update up yet either....let's hope it's soon. Cheers

MoPac
Headliner III
October 17, 2024

This is the IOS album art situation:

First screenshot:  A local library M3U playlist opened ready to play.

Second screenshot:  The Now Playing screenshot of that playlist when playing.

Third screenshot:  The queue while that playlist is playing.

 Would like to see the large art placeholder have an array of the first four album covers in the playlist similar to what Spotify & most others do.

 This screen is OK.

 With all local library tracks the album art is not shown in the queue.

Enthusiast II
October 18, 2024

Let's hope they fix it soon for Android/iOS soon, can't be difficult

Contributor I
October 22, 2024

Hello,

I too have the issue where my SONOS Android APP is failing to display ARTWORK on music played from my NAS DRIVE Library.

 The SONOS Android APP does display Artwork for Spotify ;  BBC Sounds 

Also,  Artwork from NAS Library files is correctly played in my SONOS Windows PC Controller. 

It is (only) NAS Drive Files on the SONOS Android APP that are problematic for me.  A previous comment suggested this feature stopped working in May 2024 which seems about right to my recollection

controlav
Lead Maestro
October 22, 2024

Hello,

I too have the issue where my SONOS Android APP is failing to display ARTWORK on music played from my NAS DRIVE Library.

 The SONOS Android APP does display Artwork for Spotify ;  BBC Sounds 

Also,  Artwork from NAS Library files is correctly played in my SONOS Windows PC Controller. 

It is (only) NAS Drive Files on the SONOS Android APP that are problematic for me.  A previous comment suggested this feature stopped working in May 2024 which seems about right to my recollection

NAS artwork is loaded via http, not https, and Android blocks http calls unless special steps are taken. Sonos have forgotten to take these steps in the v80 mobile app. Yes, broken since May 7.

https://github.com/amp64/sonosbugtracker/issues/33

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Enthusiast II
October 22, 2024

So please Sonos can this be fixed ASAP

MoPac
Headliner III
October 22, 2024

 Listening now to a M3U playlist from my local library on a NAS.  Opened the Sonos app on my iPad to see the pretty album artwork.  Ain’t none.  Thank goodness for SonoPad.

Feature suggestion:

 Once you get the album art from a local library fixed how about changing how it displays on the iPad.  It would look better if the large album art was on one side and the queue was on the other side.  Also maybe with the option to close the queue and just have the large album art showing with a plane background of a contrasting color.

 

Prodigy III
October 22, 2024

The tablet version is just a lazy stretched version of the phone app. No thought whatsoever given to the extra real estate provided or the fact that you might use more than one speaker, or be interested in a queue. 

Of course with all the fundamental broken stuff at launch, the useless UI has been largely forgotten about. 

Prodigy III
October 22, 2024

NAS artwork is loaded via http, not https, and Android blocks http calls unless special steps are taken. Sonos have forgotten to take these steps in the v80 mobile app. Yes, broken since May 7.

https://github.com/amp64/sonosbugtracker/issues/33

It’s not exactly a bed of roses on the iOS/iPadOS versions either. No album art in the useless queue list. It can’t even manage to put the currently playing track on the screen. I’m guessing we can’t blame HTTP there …