sonos app

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My Sonos app is not loading today, crashing instantly, any ideas?

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Pools-3015Answer

Prodigy I

Uninstall the app, then reinstall it. Reconnect to your system. That usually fixes the issue.

Pools-3015Answer

Prodigy I

Uninstall the app, then reinstall it. Reconnect to your system. That usually fixes the issue.

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Mordorf

Avid Contributor I

I have this problem when I connect my ace headphones to the app. It works as long as I keep the app open but once I close it I have this problem when it crashes as soon as you open it. I have to clear the storage data which is in effect the same as reinstalling. It then works fine until I add the headphones back. If I don't add the headphones it stays stable so I just add the headphones periodically to check for firmware updates and then just go through the clearing the data down process to get the app working again. It really is time they had the app sorted by now, it has been months, total incompetence. This Spence guy should be fired for what he has done to the company.

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User971197Author

Contributor I

I’ve now removed the app from my iPhone, but in the AppStore I only get the option to open Sonos and crashes instantly

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