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nik9669aAnswer
Senior Virtuoso
Nov 26, 2023 3:48 PM UTC

A power cycle of router and speakers may be worth a try?

What else have you tried?

6 replies

Senior Virtuoso
Nov 26, 2023 12:42 PM UTC

Are you just sharing, or asking for help? 
 

A bit more information about your system, any error messages, what you’ve done to try to fix things would be helpful if you do want help. 

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TrjumiAuthor
Contributor I
Nov 26, 2023 2:19 PM UTC

I am asking for help. It seems like my Sonos app is not connecting to the speakers. When I look at the app it behaves like it is playing, but no sound out of the speakers. It has been working , but this morning no sound.

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TrjumiAuthor
Contributor I
Nov 26, 2023 2:20 PM UTC

No error message 

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nik9669aAnswer
Senior Virtuoso
Nov 26, 2023 3:48 PM UTC

A power cycle of router and speakers may be worth a try?

What else have you tried?

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Airgetlam
Nov 26, 2023 3:59 PM UTC

What can you tell us about your network, and your router? By any chance, is it a mesh network? Are you certain your unspecified device that has the controller in it is connected to the LAN/Wifi? How is your Sonos device connected, is it via a WiFi connection, or is it wired? Which version of the Sonos controller are you running, S1 or S2? Which Sonos speakers do you have?

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Bruce
TrjumiAuthor
Contributor I
Nov 27, 2023 7:58 PM UTC

Thank you for your help. The system is working again. :-)

 

 

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