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Whiskers
Contributor I
October 5, 2019
Answered

Sonos and Mac OS 10.15 Catalina

Tried using Sonos with Golden Master of Catalina and its a no go. When I add my music library on an external drive it does so normally but NO songs in the folder are recognized. Wonder if it has to do with Music being the new app for music instead of iTunes?I was able to see music added if it was on the internal drive of the machine.
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      Ryan S
      Ryan SAnswer
      Retired Sonos Staff
      December 17, 2019

      Hi everyone, as BowlerBrown just mentioned above, there were some changes made in the Sonos 10.6 software for Catalina compatibility. If you haven’t tested it out yet, go ahead and make sure you’re all up to date, and then you should be able to add your music library and find your updated playlists. There are steps here to update your music library in the Sonos app. Let us know if you see any trouble and I’ll get the feedback to the team.

      If you’re still having trouble with your playlists, check out this guide for some troubleshooting suggestions as well.

      Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
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      176 replies

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      RogerB1
      Lyricist II
      April 16, 2020

      Hi Martin

      My file structure on my NAS drive looks like this:

      <external drive name>/iTunes/iTunes Media/Music

      This is different from my original post - can't remember why I changed it.

      In ‘Music’ is all the music by artist.

      In iTunes I have a file  ‘iTunes Music Library.xml’

      This file is created by Music app by ‘File - Library - Export Library’.  This will export the playlists.

      Then update Music index in Sonos app.  So far this is working for me.

      Hope this helps.

      Roger

      martin.s
      Contributor I
      April 16, 2020

      Hi Martin

      My file structure on my NAS drive looks like this:

      <external drive name>/iTunes/iTunes Media/Music

      This is different from my original post - can't remember why I changed it.

      In ‘Music’ is all the music by artist.

      In iTunes I have a file  ‘iTunes Music Library.xml’

      This file is created by Music app by ‘File - Library - Export Library’.  This will export the playlists.

      Then update Music index in Sonos app.  So far this is working for me.

      Hope this helps.

      Roger

      Thanks Roger...can I just check - do you have the library on the hard drive as well (like me)? Or is yours pointing at your NAS? As I said, it created the Xml file without issue when I set the location of the music library to be my default music location, but when I re-tried pointing at the NAS, the Xml wasn’t generated. I suspect the location of the iTunes folder isn’t correct, even though IMO it matches the structure on my local HD.

      Think it will be quicker for me to recreate the playlists directly in Sonos rather than going through all this pain!

      Appreciate your response though

      Regards

      Martin

      RogerB1
      Lyricist II
      April 16, 2020

      Hi Martin

      I only have one copy of my library and that is on the NAS drive.  My NAS drive is an Apple  Time Capsule so I don’t know if this makes a difference.

      Having found the right incantations to make my system work I find that it is ok.  Every time I amend a playlist I just export the library as I described and do an update on Sonos and I then have all my playlists in Sonos.

      The other feature I found with Sonos was, for me, a wired connection between Sonos and my network was a lot more reliable.

      Good luck

      Roger

      nick777vvv
      Contributor II
      May 12, 2020

      I too, have the same issue with Sonos not importing playlists for those of us using Catalina.

      Do we know whether Sonos plan to fix this?

      Or are Catalina and Apple Music users (surely a growing number as laptops are updated) expected to find this thread and experiment with renaming file structures etc?

      All strikes me as a very haphazard and unprofessional approach to a key feature of the software.

      johnny_p
      Lyricist I
      June 1, 2020

      After days of reading these forums, here’s what’s finally worked for me. I have my music files on a NAS. Artists and albums were ok but playlists would not play.

      • I exported the .xml Library from Music to the NAS
      • Opened the .xml file with TextEdit
      • Find and replace ‘.localized’ with nothing
      • FInd and replace ‘1-’ with nothing
      • Save and close

      Updated Music Library in Sonas and my playlists were playable.

      johnny_p
      Lyricist I
      June 3, 2020

      After days of reading these forums, here’s what’s finally worked for me. I have my music files on a NAS. Artists and albums were ok but playlists would not play.

      • I exported the .xml Library from Music to the NAS
      • Opened the .xml file with TextEdit
      • Find and replace ‘.localized’ with nothing
      • FInd and replace ‘1-’ with nothing
      • Save and close

      Updated Music Library in Sonos and my playlists were playable.


      Correction: Find and replace ‘/1-’ with ‘/’

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