Sonos alarms gone again?? (May '25)

Hi All,

Any news on when this Alarm issueill be resolved?

Thanks 

Serge 

Sonos doesn’t give dates on when ‘bugs’ or most ‘features’ will be released. But it does seem like this alarm issue might be a local issue, and not a generic ‘bug’, so I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Sonos updates their Trello board fairly often, might want to watch it 

https://trello.com/b/4T9rbg8t/sonos-app-improvement-bug-tracker

Just…FYI

Sonos 80.23.9

iOS 18.5

My alarm was setup well before the recent update. In fact there have been multiple Sonos updates post my alarm setup including incremental iOS.

I turned my alarm off for two weeks and turned it on 7/1/25. It still works as originally programmed.

My sympathies to Sonos Engineers to resolve an issue that is non-existent for me. I hope they figure it out for OP’s experiencing alarm issue setup and/or retention.

Same here — very frustrated.

My guess is that the Android app doesn't play well with Google mesh networks, even though that setup is pretty common.

A decent workaround is to use the old-school Sonos desktop app — alarms do show up there.

Sonos told me a few months ago that it’s an IOS issue that they know about with no idea on a fix!

how can this be? I can’t use my system as intended so now looking at buying another smart speaker for my bedroom so at least I can get my work/life routine back together.

Regretting my crappy Sonos system now 🫤

Hmmm….🤔

My Alarms on iOS (80.24.36) and Android (80.24.32) latest update are present in the App and working.

Hi 👋

Just checked my own build version via my iPhone : 80-24-36 so the same.

I still can’t save a new alarm, I tried deleting the app & reloading it but there’s no change.

It’s genuinely frustrating as it’s a feature I used to use before it stopped working quite a few months ago.

i tried using my windows laptop earlier, but the online App doesn’t even show the alarm feature in the settings menu, the settings menu is very much abbreviated compared to the IOS App.

This may help in the order suggested….

Reboot your router and let it come back

Re-connect your iPhone

Check that Sonos devices appears in the app

Delete the app

On your iPhone go to Settings  > General  > Transfer or Reset Phone > Reset > Reset Network Settings

You’ll have to re-enter WiFi Credentials 

Reinstall the App

Select Join Existing System

Accept all prompts 

Sign in with your credentials 

Try setting up alarms

And my alarms are missing again tonight. The extraordinary incompetence and disregard that Sonos staff repeatedly have for the customers that rely on basic core functionality is unbelievable. 
 

Time to move on.