songs wont play

Forum|Forum|2 years ago
November 17, 2023
4 replies
120 views

I have a customer with approx 11 sonos amps, play bar, arc, subs etc. Frequently, he gets a message that the song cannot be played. All of the devices show online and he has to reboot the network for it to correct itself. He is in Canada using Cogeco fibe as his ISP. Has anyone seen this before? Any help would be appreciated.

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Best answer by ratty

It sounds like a straightforward case of IP conflict. You’re an installer?