Something went wrong

Same here, just transferred over to Amazon Unlimited for the family from Spotify. I'm unable to play direct from Amazon app, unable to add more than one Amazon account to the system. 

Reset and rebooted, killed apps and reinstalled... Nothing appears to help? I did have a chat with support a few days ago... Unfortunately the support ticket was not sent back to me so I could follow up on the phone... Looks like I'll have to go through it all again! 

But reading the messages here it would appear the issue is software related and is affecting many users. Pretty shoddy tech and development testing, when you're paying this price one expects this stuff to actually work, if I wanted a £50 system unable to stream and configure is of gone to Temu

Not impressed that Sonos monitors this community yet does nothing to address the concerns. It would be nice to know IF they are even addressing the many issues that are affecting the ecosystem and clients. 

In short, display specific error messages!

Quite annoying getting the catch-all, there is something wrong, and see all the unresponsive services. 

As a developer I would think there are many checkpoints where you could have identified a more specific error code.

I think not all 'theres something wrong' is due to same error, no, it's rather mark of the lazy developer. -> error, well then display 'something went wrong'. 

Either fix it, or report what is actually the issue, seriously.

If you want more specific feedback of the issues we experience, then why not provide more specific error codes?

Sonos… it’s getting a bit stupid. Get playlist functionality back and sort out the slowness and the frequent  «something went wrong» messages. 

In my case it seem like my daughters log in works, but mine doesn´t. I keep getting somethings wrong all the time. It never works… 

 When trying to load a playlist using the action “Play Now” I get the error “Something went wrong. Try Again”.  If I load that same playlist using the action “Replace Queue” the playlist loads and starts playing ( takes longer than I would like though ).

 The first screenshot is when the action “Play Now” was used.  The second screenshot is when the action “Replace Queue” was used.

I got the “something went wrong” message today.   I noticed that the home page has a banner indicating a message from Sonos (likely the mea culpa about this inept app).  When I cancelled that banner, the “something went wrong” message stopped, and everything started working again.

Looks like Sonos is in a dark period: even when they issue apologies they break things.