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Best answer by Corry P

Hi ​@Mactrax et al

Welcome to the Sonos Community!

My documentation has it that Tidal will not stream Dolby Atmos music directly to Sonos devices, and that the only way to get Tidal spatial music playing from Sonos devices is to play it to a third-party device connected to the same TV as a Sonos Home Theatre solution.

I shall see what I can do about getting the page that ​@Mr. T linked to corrected - thanks for flagging, ​@Airgetlam.

I hope this helps.

10 replies

Airgetlam
Airgetlam
February 9, 2026

Have you checked with Tidal? They’re providing data to Sonos via their servers. All Sonos does is play the music from where they’ve been told to, and apply the settings the SMPI suggests. The actual implementation of all of this is by the Tidal engineers, since Sonos doesn’t have access to write data on Tidal’s servers. 

Bruce
Michael.B
Enthusiast II
February 9, 2026

The Height Audio setting affects only Dolby Atmos playback.
But Sonos doesn’t support Dolby Atmos from Tidal, so this setting does nothing.
Dolby Atmos works only with Apple Music and Amazon Music, so the height adjustment makes sense with them.

    Mr. T
    Mr. T
    February 9, 2026

    The Height Audio setting affects only Dolby Atmos playback.
    But Sonos doesn’t support Dolby Atmos from Tidal, so this setting does nothing.
    Dolby Atmos works only with Apple Music and Amazon Music, so the height adjustment makes sense with them.

    The support page implies otherwise.

    https://support.sonos.com/en-gb/article/listen-to-music-with-spatial-audio-on-sonos-speakers

      Michael.B
      Enthusiast II
      February 9, 2026

      The support page implies otherwise.

      https://support.sonos.com/en-gb/article/listen-to-music-with-spatial-audio-on-sonos-speakers


      Here’s another support page. Which one is true?
       


      Tidal web site also doesn’t include Sonos in the list of devices which support their Dolby Atmos:

      https://tidal.com/supported-devices?filter=dolby-atmos
      Where’s Sonos here?
       

      Corry P
      Corry PAnswer
      Sonos Staff
      February 10, 2026

      Hi ​@Mactrax et al

      Welcome to the Sonos Community!

      My documentation has it that Tidal will not stream Dolby Atmos music directly to Sonos devices, and that the only way to get Tidal spatial music playing from Sonos devices is to play it to a third-party device connected to the same TV as a Sonos Home Theatre solution.

      I shall see what I can do about getting the page that ​@Mr. T linked to corrected - thanks for flagging, ​@Airgetlam.

      I hope this helps.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
        MoPac
        MoPac
        Headliner III
        February 10, 2026

         Thanks for the warning.  I won’t be signing on to Tidal.

        Mr. T
        Mr. T
        February 20, 2026

        I see the support page has been updated.

        *Tidal users can stream a preview of the Dolby Atmos Music experience with Arc and Arc Ultra, when listening to TIDAL HiFi through compatible TVs and supported streaming devices.

        So, in other words, streaming Dolby Atmos music from TIDAL is still not available.

        The additional info is also contradictory to previous information stated on the support page.

        ”To play music with spatial audio, your Sonos speaker needs to be connected to your WiFi network and the supported content service must be added to your Sonos system.”

          Michael.B
          Enthusiast II
          February 20, 2026

          I see the support page has been updated.

          *Tidal users can stream a preview of the Dolby Atmos Music experience with Arc and Arc Ultra, when listening to TIDAL HiFi through compatible TVs and supported streaming devices.

          So, in other words, streaming Dolby Atmos music from TIDAL is still not available.

          The additional info is also contradictory to previous information stated on the support page.

          ”To play music with spatial audio, your Sonos speaker needs to be connected to your WiFi network and the supported content service must be added to your Sonos system.”

          And they also added Dolby Atmos support on top of the page here:
          https://support.sonos.com/en-us/services/tidal

          This may be way mis-leading as people would think that Dolby Atmos streaming is actually supported exactly like from Apple and Amazon.
          The same note about “preview of the Dolby Atmos Music through compatible TVs” is added in the hidden section on the bottom of this page, so only meticulous reader will likely see it.

           

          Mr. T
          Mr. T
          February 20, 2026

          Yes, it still remains completely mis-leading information.

          Corry P
          Corry P
          Sonos Staff
          February 23, 2026

          Hi All

          I don’t disagree and have fed your feedback back.

          "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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