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Contributor I
May 8, 2024
Question

sleep timer missing on new app

  • May 8, 2024
  • 142 replies
  • 15693 views

Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
   Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
 

if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

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142 replies

Lyricist III
May 17, 2024

This is how businesses get destroyed overnight! One stupidity from some “C” level person can bring the whole company under. Which company has ever released software with lesser features than the version before? What did the person in charge think? That we would not notice? We suffered with a terrible interface for years (you could never find what you needed twice in a row!) and now they rushed to release a version that is subpar? Can someone from SONOS explain why? What was the harm in waiting for the completed application?

I was about to buy more SONOS speakers for other rooms, but I’d better start looking for alternate solutions. I don’t need yet another set of very expensive bricks.

 

Lyricist III
May 17, 2024

BTW, the desktop (Windows) app is broken too. Connection to any service is now no longer valid. The songs I have on my PC can no longer be accessed by Sonos. Wonderful job, Sonos! Thank you for screwing everything up.

 

Lyricist I
May 17, 2024

Sonos has gone from having a tagline of

”Effortless listening”

to “Don’t bother at night time listening”. 
 

This is such a basic feature that it makes you wonder how they regressed. 
 

i own 7 Sonos products and I am a fan but this is so disappointing. 
 

So now I’d rather play on my phone than use Sonos at night. Surely that is no reward for investing in the high quality sound products when a customer would then rather use their phone. 
 

please bring back as soon as possible. 
 

Contributor I
May 17, 2024

I also sent a note to the CEO address. I groaned when I saw they were releasing an “upgrade“ knowing that almost always means a good app ruined. Sure enough. I’ve been throwing down my phone in frustration. But not including the basic sleep timer feature is just developer blindness! Now we have to wait for future updates just to use the features we’ve been relying on every day? 

Lyricist II
May 17, 2024

BTW, the desktop (Windows) app is broken too. Connection to any service is now no longer valid. The songs I have on my PC can no longer be accessed by Sonos. Wonderful job, Sonos! Thank you for screwing everything up.

 

You can use the Alarm function instead.

For example set alarm for 23:15 add the source fto

 Sonos favourites and set timer for 30 mins and it will play and then turn off. 

Trending Lyricist I
May 18, 2024

How is the timer set in new app? By this I mean the shut off timer so a program or station play for a designated time period.

You can use the Alarm function instead.

For example set alarm for 23:15 add the source fto

 Sonos favourites and set timer for 30 mins and it will play and then turn off. 

apart from the fact that I have to set a higher time than the current one, activate the alarm and wait for it to go off. If I decide to switch to something else, the sleep timer remains, I think the alarm is interrupted, if I decide how I could do with the sleep timer a change of duration I could set it at any time, with the alarm no.

Lyricist I
May 18, 2024

Shocking - furious after spending thousands of pounds kitting out my house with Sonos got them to rollout a new app that is crap and more difficult to use.  To not have the alarm or sleep function is a huge step backward.  Did you consult at all with your end user?! It’s a proper deterioration- You’ve massively slipped down customer satisfaction - I’ve fallen out of love with Sonos.  Will not recommend. So frustrating 
 

 

Lyricist III
May 18, 2024

BTW, the desktop (Windows) app is broken too. Connection to any service is now no longer valid. The songs I have on my PC can no longer be accessed by Sonos. Wonderful job, Sonos! Thank you for screwing everything up.

 

You can use the Alarm function instead.

For example set alarm for 23:15 add the source fto

 Sonos favourites and set timer for 30 mins and it will play and then turn off. 

So, something that would take me a second to do now is a 10-step process. BTW, I tried it. Poorly written. One slip of the finger and everything you entered is lost and you have to start over. 

Lyricist I
May 18, 2024

Very unimpressed... my bedroom speaker now useless 

I'm also very unimpressed with the new update but I was able to use the app from an older device and that device still retained the older app and the sleep timer function.

Lyricist I
May 18, 2024

Bring back asap!!!! Used every night