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Contributor I
May 8, 2024 5:10 AM UTC
Question

sleep timer missing on new app

Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
   Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
 

if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

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142 replies

Lyricist I
May 18, 2024 2:42 PM UTC

I didn’t read all of the comments on this thread so I’m not sure if this has been said already, but while we wait for it to be added back into the new app, the Sonos voice Assistant will start a sleep timer for you.  

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Contributor I
May 18, 2024 10:10 PM UTC

SLEEP TIMER PLEASE. 

 

Actually I’d prefer the first, original, old software.  Version one, numero uno. 

 

It was clean, intuitive and worked perfectly.  Since then, all updates are full of glitches.  I would reconsider this purchase if I didn’t have thousands invested.

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Lyricist III
May 18, 2024 10:32 PM UTC

Not having a sleep timer is a game ender for me. I won't use Sonos until it is returned

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Lyricist III
May 19, 2024 2:44 AM UTC

Not having a sleep timer is a game ender for me. I won't use Sonos until it is returned

I agree! I am doing the same thing!

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Contributor I
May 19, 2024 11:27 AM UTC

New procedure to play music to drift off to sleep (1+ times every night):

1) open Apple Music app to link Sonos through Apple Play;

2) open Sennheiser app to play at better sound quality;

3) open Clock app to set timer.

Plus lower sound quality since I used to play Sonos via NAS.

Thanks Sonos (sarcastically). 

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Lyricist I
May 20, 2024 10:45 PM UTC

Amazing they removed the best part of this app! I used the sleep function all the time! Please bring it back!

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Lyricist I
May 21, 2024 7:46 AM UTC

Ich finde den sleeptimer in der neuen App nicht mehr. Playlists über Spotify können per sleeptimer beendet werden, nicht aber wenn sie über sonos angespielt werden.  Wird das noch angepasst?

 

Moderator edit:
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I can no longer find the sleep timer in the new app. Playlists via Spotify can be ended using the sleep timer, but not if they are played via sonos. Will this still be adjusted?

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Lyricist I
May 21, 2024 3:22 PM UTC

I just sent a note to the CEO. This is totally unacceptable. I use the alarm daily and it’s missing too. 

if you feel th same and are inclined to write, it’s ceo@sonos.com

At least give a warning and a path back to the previous app. 

Just sent email to CEO.  This is simply nuts!  Shows a total disregard for how customers use the app. 

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Lyricist I
May 21, 2024 3:27 PM UTC

Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
   Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
 

if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
   Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
 

if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

I realised that you can use the alarm function as a sleep timer! On the Settings  tab under Manage. So pleased and don’t know why Sonos haven’t  made notification of this. 

How can you use the alarm function as a sleep timer?

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Lyricist I
May 21, 2024 6:45 PM UTC

Ich dachte zum 21.5 mit dem Update wird der Sleep Timer wieder eingeführt, ich bin enttäuscht und fordere Sonos auf , diesen Fehler umgehend zu beheben. 

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