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MCB66
Contributor I
May 8, 2024
Question

sleep timer missing on new app

  • May 8, 2024
  • 142 replies
  • 15693 views

Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
   Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
 

if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

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    142 replies

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    Andy89Malam
    Lyricist I
    May 11, 2024

    Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
       Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
     

    if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

    I just emailed sonos. I need the sleep timer back!

      Arnold77
      Lyricist I
      May 12, 2024

      I got the following reply back yesterday having mailed ceo Patrick:

       

      ”Thank you for reaching out. We understand your concern around Sonos Alarms and Sleep Timers. Rest assured that our product development team is working to reimplement these features in the coming weeks.”

       

      I am sure we’ll see the functionality back soon 🙏🏻

       

       

       

      Nautjp
      Lyricist II
      May 12, 2024

      Not the most convenient or the best solution, but I found out that the Windows Desktop App still has a sleep timer that you can set by room… Oh well... I had gotten used to using only the mobile and tablet app and had almost forgotten about the desktop app... SONOS is making me go back in time. I will delay updates for this app on Windows, hoping that SONOS will come to its senses.

       

        Beachbum3141
        Lyricist I
        May 12, 2024

        I’m not sure that management at Sonos pays much attention to their user’s preferences. They have a long history of rolling out apps that infuriate their existing customers and deflect potential new customers (e.g. S1 and S2). Are there any Sonos developer grown-ups paying attention to this thread? I doubt it. Problem for me is, I have thousands of dollars invested in their products and no clear competitor to move to should I decide to abandon everything. However, I’m looking, as I expect many others are too. 

          Iannc
          Contributor I
          May 12, 2024

          Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
             Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
           

          if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

          I too can no longer find sleep or alarm timers. In actual fact the the new App appears to be a retrograde step backwards from the previous version. 

            Crlsgrc
            Lyricist III
            May 13, 2024

            This has to be a mistake… right? I was about to buy a move or roam, but with sonos strangling functionality; it seems like a bad idea at this time. I know change takes time, but the UI isn’t as intuitive as the previous version. 

            Not a good time to buy. Knowing what I know now I would have gone other way,  thousands of dollars in the whole

            gazerouno
            Lyricist I
            May 13, 2024
            I have six Sonos systems (+30 products)... totally unacceptable, it is one of the most used features Nonsense
              alxx86
              Lyricist I
              May 13, 2024

              You can still use the sleep timer on iOS, even with the new Sonos app. I use it every night and never touch the Sonos app. You’ll need an app called Soro (https://apps.apple.com/gb/app/soro-for-sonos/id1550457805 £7.99). You can then create an iOS Shortcut to run the sleep timer and optionally make Sonos do a bunch of other things at the same time, with one click. 
               

              Happy to share a shortcut for anyone who needs it.

              conehead58
              Lyricist II
              May 14, 2024

              Sonos, I have been a software developer for 44 years now and one thing I’ve learned is that once you deliver a feature to your customers, you must never take it away. I’ve put up with a lot of clumsily rolled out “improvements” from Sonos over the past eight years, but rolling out a new version without my sleep timer was so bad, I honestly cannot recommend your product to anyone anymore. You’ve really let us down on this one. Shame on you!

                Hendrick_1
                Contributor I
                May 14, 2024

                I just sent a note to the CEO. This is totally unacceptable. I use the alarm daily and it’s missing too. 

                if you feel th same and are inclined to write, it’s ceo@sonos.com

                At least give a warning and a path back to the previous app. 

                I HATE THE NEW APP! It looks messy! You have to page through so many screens to find the controls and options. The group volume is buggy… and bring back the sleep timer!

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