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Contributor I
May 8, 2024
Question

sleep timer missing on new app

  • May 8, 2024
  • 142 replies
  • 15692 views

Why have Sonos removed the sleep timer function in the new App . This makes my speaker useless to me. 
   Waiting for a response from Sonos but if nothing forthcoming I will have to ditch it and change brands as I use it all the time. 
 

if you’re having the same issues please email Sonos as well, the more that do should hopefully make them take some action !! 

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142 replies

Lyricist I
May 26, 2024

Where is the timer in the new version?

Lyricist I
May 27, 2024

I miss the sleep timer on my lamp, now I use my phone to play music. Who's bright idea at Sonos was it to remove something like this? Some bull$#!?

Moderator Note: Modified in accordance with the Community Code of Conduct.

Lyricist III
May 27, 2024

I just sent a note to the CEO. This is totally unacceptable. I use the alarm daily and it’s missing too. 

if you feel th same and are inclined to write, it’s ceo@sonos.com

At least give a warning and a path back to the previous app. 

The CEO doesn't care. He's proud of the new app. 

Lyricist I
May 28, 2024

The worst update ever… Usability and Functionality became worse and features are gone. I can’t find the sleep timer anymore. Roll back out the former app

Lyricist I
May 30, 2024

Terrible software update. Agree with all the posts above. In addition, do not like the functionality of the new software. Not as intuitive as the previous software versions.

Also, what happened to “Sleep Timer”? A function I use every day/night and it is just gone? Did Sonos do any research as to how many users use this feature? I suspect I am not alone. I hope Sonons provides not inly a better update but an apology would go a long way...

Lyricist I
May 30, 2024

Never have I seen a company with the capacity to shoot themselves in the foot. You have a decent product - many users - then you go and do a release which in one fell swoop serves to piss off a large proportion of the users. Could I honestly recommend Sonos to a friend - frankly after the last couple of software updates - the answer would have to be on. Granted I can manage to sort out most the problems and hopefully the sleep function will be restored. Frankly that is not the point - for a so called premium product this stuff is not supposed to happen. When it happens repeatedly - then frankly heads should roll. 

Lyricist I
May 30, 2024

Very unimpressed... my bedroom speaker now useless 

I have a way to get by it but it takes a little more work… You can play sound and then set an alarm for the same speaker when you want the sound to stop playing, effectively the same as a sleep timer. The alarm will pause the sound being played from the speaker. You can set the alarm to 0 volume so it won’t wake you up when it goes off. You can create an alarm on the new app by clicking manage → alarms. Although it might not work for all speakers, it’s definitely worth trying. It works for all of mine. 

Lyricist I
June 2, 2024

Like

Lyricist I
June 4, 2024

Having spent years amassing many seperate speakers and accessories whilst wholeheartedly recommending this system to others I feel a fool.

 

To have key features disabled without warning on the drop of a new OS removes confidence in this product and the brand a s a whole.  

 

Please restore or provide an easy roll back so those of us who don't wish to buy your headphones can utilise the many thousands of pounds worth of equipment they purchased in the way they were told they could when sold.

Contributor II
June 4, 2024

Looks like app update on iOS v80.02.04 today brings back the sleep timer!