SiriusXM "unable to browse music" on iPhone.

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For the last two days I have been unable to access SiriusXM on my iPhone. It also happened a few days ago for most of the day but it came back up. I found topics covering with the same issue from a year or more ago but nothing current. I tried the solutions that were suggested in these historical topics but none worked. It also happened a few days ago for most of the day but it came back up the following day. The SONOS status shows that SiriusXM is working but not for me.

Anyone else having this issue currently and any suggestions as to a solution?

Thank you.

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geoffnathanAnswer

Lyricist III

Can now report that I fixed the problem. I had forgotten that the iPhone Sirius/XM app has a different log-in and password from the online version. Once I figured that out I was able to reinstall the iPhone SiriusXM app, then remove and re-add the SiriusXM entry on Sonos. Now it’s back as it was before. It’s annoying, but now, at least, fixable.

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G

geoffnathanAnswer

Lyricist III

Can now report that I fixed the problem. I had forgotten that the iPhone Sirius/XM app has a different log-in and password from the online version. Once I figured that out I was able to reinstall the iPhone SiriusXM app, then remove and re-add the SiriusXM entry on Sonos. Now it’s back as it was before. It’s annoying, but now, at least, fixable.

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Jerry A

Lyricist III

I was able to solve my problem by unplugging all of my Sonos devices from the wall. Plugging them back in after 30 seconds, and allowing them to boot.

Once i did this both my PC controller and iPhone controller were able to browse music on SiriusXM again.

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