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alexeirrm
Lyricist I
October 6, 2020

Update: it is working again now for me.

SonosFan3000XXL
Lyricist I
October 7, 2020

Two weeks ago Sonos & SiriusXM were working in harmony.

Last week couldn’t get any SXM station to play via Sonos. Just silence. No error message. Didn’t have the chance to troubleshoot.


This week no SXM channels are available to browse. Error message: “Unable to browse music.” I took the action to remove the SXM account from Sonos app, and re-add it.

Right now I am able to play a SXM channel that was lingering in recent history. But browsing channels is still not available.

 

Diagnosis #: 15274620

geoffnathan
Lyricist III
October 7, 2020

Same problem.

Airgetlam
Airgetlam
October 7, 2020

Did you submit a diagnostic report for the Sonos techs to look at? If so, what’s the number?

Bruce
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