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Contributor I
Aug 22, 2025 7:59 PM UTC
Answered

Signing in as System owner

I have bought a Roam2 and want to add it to my system . The app tells me to sign us as the system owner , and when I log in I get into a loop and  keep getting this message about signing is as the system owner . What am I doing wrong?  

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Mr. T
Mr. TAnswer
Aug 22, 2025 8:14 PM UTC

Did you possibly register your existing system under a different email address?

When you log in to your account at Sonos.com and view System tab do you see your existing system?

2 replies

Mr. T
Mr. TAnswer
Aug 22, 2025 8:14 PM UTC

Did you possibly register your existing system under a different email address?

When you log in to your account at Sonos.com and view System tab do you see your existing system?

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FujiboyAuthor
Contributor I
Aug 24, 2025 1:04 PM UTC

Thanks for your reply . Yes, I discovered that to be the case . I seemed to be in a loop of being asked to sign as the owner repeatedly . 

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