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Contributor II
Jul 20, 2025 9:57 AM UTC
Answered

Share Folder Playlist

When trying to add a shared folder playlist to my Play3, having entered all the required path details and then touched the ADD button, it circulates but the process never completes. I have ensured the folder has all the necessary share permissions.

 

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controlav
controlavAnswer
Lead Maestro
Jul 20, 2025 1:18 PM UTC

How exactly is the folder shared? NAS / local / router USB?

Which app are you using to configure it? Mac / PC / Mobile?

OS version on said device?

S1 or S2?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

4 replies

controlav
controlavAnswer
Lead Maestro
Jul 20, 2025 1:18 PM UTC

How exactly is the folder shared? NAS / local / router USB?

Which app are you using to configure it? Mac / PC / Mobile?

OS version on said device?

S1 or S2?

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
buzz
Grand Maestro
Jul 20, 2025 1:47 PM UTC

How large is your library? Your profile shows that you have only a PLAY:3. Do you have any more modern units that are not yet logged in your profile? If you have more modern units, try powering down the PLAY:3 while running the indexer. I have no proof, but I’m suspicious that PLAY:3’s limited memory can sometimes impede the indexing process. After the indexing process is finished and you restore power to PLAY:3, the index will be copied to PLAY:3. All players will have a copy of the index, playlists, and music service registrations.

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Stanley_4
Grand Maestro
Jul 20, 2025 2:27 PM UTC

Can you share the path entry you are using to connect?

Have you tried using the IP address instead of the name?

Anything helpful here?

https://en.community.sonos.com/tutorials%2Dand%2Dhow%2Dto%2Ds%2D229149/adding%2Da%2Dmusic%2Dlibrary%2Dshare%2D6902473

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Mikep6ddAuthor
Contributor II
Jul 24, 2025 3:36 PM UTC

Hello controlav: Your answers:

NAS

Tablet

Android

S2

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