Skip to main content
Sailboat
Contributor II
November 20, 2022

S1 Controller will not open in macOS High Sierra 10.13.6

  • November 20, 2022
  • 21 replies
  • 985 views

I lost the pathway to my music library when I updated my Imac’s OS to High Sierra 10.13.6. I called Sonos technical support and after trying a couple of things the tech suggested that we uninstall and reinstall the app. Now, the app downloaded from the Sonos download site (57.13-34140) will not open my computer. I keep getting the message “Sonos S1 Controller cannot be opened because of a problem. Check with the developer to make sure that the S1 Controller works with this version of the macOS”. DOES THE S1 CONTROLLER WORK WITH MAC HIGH SIERRA?

Now, not only have I lost access to my music library, I cannot control my Sonos system from my computer anymore.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    21 replies

    Show previous replies
    mr-answer
    Lyricist II
    February 5, 2023

    3-4 months later...Sonos has finally fixed this. The version of the S1 controller currently available for download, Sonos_57.14-37030, works again on High Sierra. The direct link is https://update-software.sonos.com/software/oxmdyztc/Sonos_57.14-37030.dmg, or you can grab it form https://support.sonos.com/en-us/downloads under the S1 macOS link.

      Terms & ConditionsAccessibility statement