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Contributor I
May 9, 2024
Question

revert to version 16.1

  • May 9, 2024
  • 67 replies
  • 7167 views

Hi everyone

 

Unfortunately, I updated to the newest Sonos version 80. Eventhougt I read all the bad reviews and therefore disabled auto updates. Stupid I am, I manually then installed the update by accident 🤦🏼‍♂️).

 

 

Whatever, is there any way to downgrade to v16.1 again? I don‘t like the appearance at all, everything seems buggy, symfonisk doesn‘t work properly, alarms can‘t be shut off, equalizer is hidden, I don‘t see percentage of volume… just everything is a mess to me.

 

Is there maybe a ‚testflight‘ version of the old version I could use again? Or any other possibility? I have an old iPhone backup from about a month.. if there is no possibility to revert back I have to swallow the pill, restore the backup even I will lose some data but at least having a proper app again.

 

I don‘t understand why sonos is releasing such a buggy app :-(

 

thanks for your help! ❤️

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67 replies

Lyricist II
May 12, 2024

For everyone trying to go back to the previous version. From a fellow forum user, use the steps he describes below. It worked for me and. This is for Android users. First remember to uninstall the existing Sonos app from your phone. 

“Went to apkmirror.com on my phone browser, and downloaded Sonos 16.1 (arm64 v8a). Then opened the download folder and ran the install. (You may have to select the permissions on your phone to allow you to do that). Following install I turned off wi-fi and mobile data, then went to play store and selected do not automatically update apps. Then turned wi-fi and mobile data back on, then ran the app and signed in.”


I dowloaded the last good working Sonos App version S2 16.1 (build 119994202) from apkmirror.com and installed via Astro File Manager on all my mobile phones and Android tablet. Now I can browse my musiclibrary (mp3) again and enjoy this music on both my Sonos installations. The conventional TuneIn was also available again.
It is not professional that Sonos releases a new unfinished version as an update with the explanation that everything has now been improved while unnecessary streaming functionalities have been added and many other basic functions no longer function.

ps : do not forget to disable auto update in Sonos App but also in the Google Play Store.
Of course I turned off the automatic checks for updates on the Sonos App v16.1, but I also had to turn off that 'update' function for all Apps on the Google Play Store to prevent me from installing that bad Sonos App v 80 again.

Enthusiast II
May 13, 2024

Why would Sonos not just remove the Rediculous embarrassment of an app from the App Store and allow us to “upgrade” back to the old app. I can’t imagine using this new app for more than a couple of days, this is killing me. I have Sonos in virtually every room of the house and we run it all day but the app is beyond a joke, what rubbish

Lyricist II
May 13, 2024

Problems with the new Sonos App ver. 80.xx (new black SONOS icon) ( ver. S2 80.00.04- rel.+20240507.671145b from May 9th 2024)
-music library : artist name / song title are missing / Maps are missing, So you can’t browse any more in you own music library
- the music queue cannot be found and can therefore no longer be edited
-Boost can’t be used any more. Sonos Boost is still recommended for homes with a WiFi network with many participants / users and many Sonos Speakers. With Boost there is no audio dropout and there is a greater WiFi range in your home.
-Equalisation is far tot much hidden in the App
-The 'look & feel' of the Sonos app has completely changed. Why completely throw away something that is so good?
-The original version of TuneIN wasn’t installed any more. I could only install the new version of TuneIN, a comercial version I certainly don't prefer.
-Trueplay (on iOS phone) would also no longer work (could not verify myself)

 

Sonos App ver. 80.xx →  revert to version 16.1 (arm64 v8a) (build 78151030 from March 12th 2024)  (for Android >= 8.0)

re-install procedure :
-First remove Sonos App v 80.xx
-Download apk file ; link  :  https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/sonos-16-1-2-android-apk-download/
-Make sure you have Astro File manager for Andriod (or download the App from the play Store).
-Close all internet comm. (Wifi & mob.data)
-Open Astro File manager and execute the downloaded .apk file →  Give Astro the nesessary permissions → Sonos v 16.1 App will be installed again (brown/gold SONOS icon) !
-Disable in het settings menu of the Play Store - Network preferences → choose ‘Do NOT update Apps automatic’.
-Open internet comm. (switch Wifi ON)
-Open Sonos App v16.1 → gog te Settings - System - Systemupdates : turn it OFF.

Now you can enjoy the latest and good working Sonos App v16.1 again !!


 

 

Contributor I
May 14, 2024

It is very clear, that they will not remove the App version 80.xxx, as this will make them commit to the fact, that they did a massive mistake by releasing it. 
I am just waiting for the analyst getting aware of these trouble and it will have impact on the stock value. 
This is the only consequence pubilc American companies are learning their lessons from. 😩

Contributor I
May 14, 2024

Reverting back to 16.1 via suggested APK file has worked for me. Thank you so much. What has Sonos done to us? Worst nightmare!

Contributor I
May 14, 2024

Hey Hendek, 

as an iPhone user this solution is not working for me! 😞

But thanks for the advise.

Best Regards, Markus.  

Contributor I
May 14, 2024

Really sorry to hear that.

Contributor I
May 14, 2024

I am forced to purchase Android tablets (because my clients are all IOS) to solve this issue. I’ll install the older program on the Androids.

I no longer trust Sonos and can no longer recomend their hardware.

Lyricist I
May 15, 2024

No satisfactory comments or explanation from Sonos.  No customer support and an unwillingness to help people.  Who have bought an expensive system in good faith, especially those on iOS who can’t unfortunately downgrade.  Wouldn’t it be nice if they actually took notice of the problems and complaints on social media, and maybe in do the right thing allowing us to downgrade?  What happened to “the customer is always right”?  I certainly won’t be buying more equipment from Sonos.

Contributor I
May 15, 2024

SONOS Please return  the S2 app to the IOS App Store for those of us who want to downgrade! The new 80 App version is a disaster. if you don't want to lose customers long term do the right thing.