revert to previous app

Sonos has NEVER identified particular products aa being S1 or S2. Sonos has ALWAYS distinguished between different versions of products using generations.  Gen 1 / gen 2 and S1 / S2 are different concepts.  You are correct that the references to S2 have been dropped and that may or may not prove to be significant.  But the “Sonos S2 app” has been labelled just “Sonos” in the app stores, for a long time, possibly since the S1/S2 split, but I can’t remember exactly when.  

Sonos refers to S2 as a new app and operating system, so essentially a complete update to the software side of the ecosystem. Those who wish to move to the new software simply need to download the Sonos S2 app from the relevant app store, be it on iOS, macOS or Android.

https://www.whathifi.com/advice/sonos-s2-update-everything-you-need-to-know

The reason it is sufficient to just download the app is that the only thing that has changed is the app!  i.e the remote control.  There is no change to the system itself.

You have just proved what I have been saying - that this is just an app update, albeit a radical one.  That doesn’t make it a trivial matter, obviously.  Users’ experience of the system IS the app.

But I have a single Sonos system which currently has the new app on my phone and the old app on my wife’s iPad.  It all works, insofar as you can say that the new app works.

Let’s not lose sight of the big picture.  Whatever has changed, the result is lost features, less reliability, and a lot of unhappy users.  Sonos want to portray this as “taking a few steps back to go forward.”  Most people think a major cockup is a more likely explanation.

So I am giving up now on trying to get people to distinguish correctly between generations, system updates, operating systems and app versions.  The game’s not worth the candle.

Is another user on here stated earlier in the thread, I am not typically the type of person to weigh in on Internet discussions however I felt the need to share in this instance.

I previously worked as a professional installer and have been recommending Sonos products to clientele for a literal decade. This new app was such a monumental step backwards in the overall user experience, and I am absolutely astonished that the company has chosen to put out such an unpolished and unfinished product.

I have an extremely simple set up with a Play:5 in my garage that I use the line in with a cheap old television that still has an analog output. This new app has stripped the auto play functionality on line in, which feels like such a frivolous complaint, but to go from having a system that just magically worked every time I picked up my TV remote to a clunky mess requiring me to pull my cell phone out and manually select my line in every time I walk into my garage; it builds resentment towards Sonos every time I have to do it.

My set up consists of a single speaker, I can only imagine how the multitudes of users that have built entire multi zone systems on Sonos feel about their investment turning sour on them. These products are priced as luxury items and marketed as such. I don’t think it’s unreasonable for customers to expect them to perform in a way that reflects what they cost.

The way that Sonos moves forward in the coming weeks is going to have a massive impact on the recommendations I make to my clientele moving forward.

I have a stereo pair of play 5 speakers in my living room 

One of them suddenly stopped working

Went through all the processes on the app and it ended up telling me to factory reset the speaker

Now it won't find it to add it back in

Reverted to the old app and it can see my speaker fine

But won't add it unless I update the app

Do that and it can't find it again

Sonos has messed up big here

I have deleted the Sonos App (updated version) and re-installed the previous version from APKMirror successfully. However, despite disabling auto updates on both Google Play and the App itself, everyday it forces through the update. Does anyone know how this can be resolved ? The failure on the part of Sonos to acknowledge the lack of functionality with the new App and to provide solutions such as the option to revert to the previous version is a disgrace. The S1 Controller for my older system provides a far better user experience with greater functionality than the latest S2 system which is now redundant until Sonos sort out their mess. 

Same here, i have Sonos speakers all over the house and being able to listen to my music wherever i was, to control the speakers, from anywhere, with the app on my phone was wonderful.  BUT, since i cannot now access my music library there is dead electronics all over the house.  All that money invested and now i'm here, in a deadly quiet house, for weeks now.  I really can't fathom how a company selling audio hardware could force an update on customers that is going to deny them access to their music.  

Luckily I have kept the old S2 app on my macbook and can control my 2 Sonos Play:3 speaker without any problem or lag. But on my iPhone, I made the mistake to install the new app. Now it is not responding to volume change requests, when I start a new or existing playlist or song, it starts and stops again immediately. I have to touch the play button at least 5+ times before the gesture sticks and triggers the song to start playing. When I try to turn off (or stop) a song it takes more than a minute for the app to send the signal to my Sonos. This is complete useless, I have reinstalled my Sonos setup and everything, no solution.

And, no this is not my network. As I said my macbook, with the old app responds perfectly.
Anyone know how I can roll-back to the previous Sonos app on my iPhone? It’s driving me nuts. Made me think of switching to another brand for future music setup.

There is currently no way to downgrade firmware on devices to S1, and no date has been provided about when this functionality will be available.