revert to previous app

I am so disappointed by the May ‘24 update. It is a mess, as others have noted. Not just a UI mess, but buggy. I am putting aside the fact that I can’t figure out how to get to most of the the options that were previously clear.

My Sonos system has several zones. I select a zone and make volume changes or attempt to turn it off and nothing happens. The UI indicates that the zone is turned off and that the volume was changed, but the speakers don’t reflect these changes. This highly repeatable and pretty fundamental Seriously, did anyone test this?
 

i recognize that I haven’t provided a lot of context here, but this is because I am lost. Taking away the the tool bar at the bottom has taken away grounding, which is a fundamental UX principle. What are are you doing, Sonos!

There is no S3. Currently, both the 16.x version and the 80.x versions are both S2. No new operating system on the speakers, merely a UI refresh on the controllers. 

Sonos cannot revert the app now that Roam 2 and the Deadphones have been released as these will only work on the latest app. 
 

So existing iOS customers now just have to wait until all the missing functionality is restored… if ever. 
A dreadful state of affairs😢

I agree that both need to be changed, and I wasn't trying to suggest that changing the Sonos setting was unnecessary., just insufficient  In fact, once one of the system or app has been updated, Sonos will generally insist you update the other for compatibility. 

It is a complete new app, call it what you like …

We basically took a monolith and broke it into modular parts, which allows us to move faster in certain elements.

https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview

I was genuinely sitting on my hands, but now I’ve had enough. 
I want a roll back of the app to the previous version (that worked and could see my local music).
I know everyone already knows this, but I’ll say it again, I literally have a music system that I can’t search for music.

I am not waiting for Fix Forwards with the timeframes mentioned.
They either do it by this weekend (SONOS can you hear me?) or I am selling all my kit and never recommending this company again.

They tried this kind of stuff on the Arlo/Netgear (Security Cameras) and the CEO had to get involved to roll back the changes after the forums were basically under the same amount of pressure as Sonos are now. The Sonos CEO seems to be taking a different tac and actually defending this set of changes.

2 days SONOS. You can do it or it’s goodbye to me as a customer forever and I won’t be coming back.

You have missed @Airgetlam’s point.  This is not mere semantics.  S1 and S2 are Sonos operating systems, and encompass far more than the app.  The operating system hasn’t changed and drives such things as which speakers are compatible with which system.  The change from S1 to S2 was far more profound than any change to the controller app.

Sloppy terminology inevitably leads to muddled thinking and false conclusions.

(We can still agree that the latest app is botched.)

I did not miss anything but a properly working sonos system. 

None of us knows the architecture of the S1 or S2 or "S3". In the verge article the CEO mentioned going from monolithic to distributed. If THAT isn't a major OS architecture change … and also quite profound as we can deduct from the  result: many "programs" e.g. myTuner do not run anymore on this new "OS"

The app is just a remote control for the system.  It may well now be a botched and less useful remote control but it is still just a remote control.

It is interesting that Sonos seems to have scrubbed all evidence of “S2” from its site.  For example, the compatibility page refers to “Sonos S1 Controller app” and “Sonos app”.  There is no longer any “S2” mention:  https://support.sonos.com/en/article/sonos-app-version-compatibility

On the hardware side, they refer to hardware differences using “GEN” identifiers (eg “Connect (Gen1)” and “Connect (Gen2)”)