I use the Windows app and have an iTunes music library.  I’m so glad Sonos addressed the issue that we can access our music libraries.  I can now play one whole song before it stops with the Music Library can’t be accessed message.

It’s now nearing the end of June, and the mid-June “fix” does not seem to have happened. I still cannot access the munsic on my Nas drive via the Android app. I just updated to the latest system on the Microsoft app (which I don’t usually use - the phone is much more convenient). Very briefly as the update approached completion, Music library appeared as a source, then almost immediately disappeared again. The “Manage/Music Library Settings...” option is greyed out, and on my phone it is not even visible.

I have been using Sonos via a Connect Amp linked to ceiling speakers, along with several Sonos speakers inother rooms, without issue since late 2015, and have been very pleased with it. So now SONOS, wtf is happening? I am rapidly running out of patience, so please reinstate Sonos 2 until these software issues have been resolved.

Nothing about a release is going to fix your library.  You need to get the share configured (which is an OS thing), and then use the Sonos PC/Mac app to add the new share to your system.  See these updated instructions:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

Thanks, but how can I add (or re-add) a music source when the “Music Library Settings...” option is greyed out”?

As stated above, this has been working without problems for nearly 9 years, so it is clearly down to the Sonos update.

I’ve just checked, and they seem to have sorted out the Windows/Desktop app. The “Music Library Settings...” option is now enabled, and I was able to add my NAS drive folder, and Eureka!, I can now see my music. Let’s hope the Android app will follow shortly…...

The music library setting option might be there but when you try to point Sonos to your music folder on a local computer drive we still get the “Sonos was unable to add the music folder” and error 913.

So it does not appear to be fixed and there is no Sonos software update available.

Best regards to all and I still have my fingers crossed that Sonos will eventually fix this.

Trevor

You can no longer use the “Music Folder” option to add a library.  The only choice you have is to configure a share and add it as a shared network device.  See these updated instructions:

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

Hi guys,

As I said above, I was able to add the music folder from my NAS drive using the Windows app on my Desktop. This has also appeared as a Music Source on the Android app on my phone, and seems to work. The album images are no longer there, which is a bit of a pisser, but at least I can use it, rather than just having a very expensive radio.

bonjour

de mon côté j’ai réglé mon NAS (wd mycloud EX2 Ultra) pour qu’il n’utilise que le SMBV2 et/ou 3

(parametres-->réseaux)

ensuite, sur Sonos sur PC  (mis à jour) , j’ai supprimé ma bibliothèque musicale, puis je l’ai récrée en choisissant le lien NAS proposé lors de la création,

puis en allant chercher dans l’explorateur qui s’ouvre le dossier “réseau” (comme expliqué dans le message de @jgatie: https://support.sonos.com/en-us/article/add-your-music-library-to-sonos.

Maintenant tout est ok sur mon iphone , mais l’indexation prends du temps, et il faut encore un délai avant que le lien apparaisse sut l’appli iphone.

(attention, j’ai du supprimer les anciennes bibliothèques car le système m’indiquait qu’il n’y avait pas suffisament de place pour stocker ma nouvelle bibliothèque)

maintenant tout fonctionne …...hourra !

merci à la communauté SONOS qui est plus efficace que l’entreprise SONOS

S

IT WORKS!

Following the above steps in terminal to disable SMB 1 and point to only SMB 2 works. (Be sure to set your NAS to SMB 2 Only) Not sure if I broke something else but I have my music library back. Thanks!!  Note: while I mapped to my NAS in Mac OS after making the change using file sharing then reconnected to SONOS after a reboot the Mac OS file share mapping is gone but the library is still connected to NAS and SONOS. It is worth a try as you can delete the config file if you don’t get results or find you need SMB 1 for something.