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Fims
Contributor I
Dec 14, 2023 10:43 AM UTC
Answered

Rayo

Following on from a topic on Planet Radio disappearing from the list of services available, the solution was to add Rayo as there had been a name change.

I don’t have Rayo on my list of services available to add.

Anyone any ideas?!

I’m in the UK, so should have it….

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Belly M
Belly MAnswer
Dec 14, 2023 1:45 PM UTC

In your online Sonos account, change your location to elsewhere, save and then back to the UK

 

Now using the Sonos app check for updates, this forces the services list to update.

 

 

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controlav
controlav
Lead Maestro
Dec 14, 2023 11:43 AM UTC

Is the Country set correctly in your Sonos account? That is the usual cause for missing music services.

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FimsAuthor
Contributor I
Dec 14, 2023 1:20 PM UTC

Yep. UK, but still no joy. Signed out and back in a couple of times

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Belly M
Belly MAnswer
Dec 14, 2023 1:45 PM UTC

In your online Sonos account, change your location to elsewhere, save and then back to the UK

 

Now using the Sonos app check for updates, this forces the services list to update.

 

 

Translate
    FimsAuthor
    Contributor I
    Dec 14, 2023 4:44 PM UTC

    In your online Sonos account, change your location to elsewhere, save and then back to the UK

     

    Now using the Sonos app check for updates, this forces the services list to update.

     

     

    Ahhhh.... A quick trip to Afghanistan and back has (eventually) done the trick! 

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