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Best answer by TJoost

Same here - lost access to paid subscription after latest Sonos upgrade 🥹

44 replies

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TTS74
Lyricist III
May 18, 2024

I found a solution at least for me. Windows Sonos app (updated app). Go and add RadioPlay like before and it ask’s sign in credentials for RadioPlay, what it do not do with an android app.

    Falgaroth
    Lyricist III
    May 18, 2024

    I’ll chime in too I also lost access to RadioPlay … :( 
    Sonos please fix this asap.. my missus is angry as she can’t listen to her favorite radio anymore… 

      KongenAuthor
      Trending Lyricist I
      May 18, 2024

      Give sonos a bad vote on trustpilot

        TJoost
        Lyricist II
        May 18, 2024

        No update yet and I’m still paying for streaming RadioPlay for nothing.
         

        No alarms in the mornings 🥹

          TTS74
          Lyricist III
          May 18, 2024

          I got alarms back with sonos latest update 80.00.05 and it's working fine. I have android 14 samsung One UI 6.1

            TJoost
            Lyricist II
            May 18, 2024

            Thx but don’t work on iPhone yet 🥹

              TTS74
              Lyricist III
              May 18, 2024

              Ok, I was in that impression, that it worked all the time in IOS, but not in android. So they messed up really bad. 

                Falgaroth
                Lyricist III
                May 18, 2024

                I got alarms back with sonos latest update 80.00.05 and it's working fine. I have android 14 samsung One UI 6.1

                I also have the sonos update 80.00.05 and alarms, but the RadioPlay integration still doesn’t work.. on the OnePlus Nord 3 5G .. 

                  TTS74
                  Lyricist III
                  May 19, 2024

                  I got alarms back with sonos latest update 80.00.05 and it's working fine. I have android 14 samsung One UI 6.1

                  I also have the sonos update 80.00.05 and alarms, but the RadioPlay integration still doesn’t work.. on the OnePlus Nord 3 5G .. 

                  Have you tried to do it on Windows Sonos app (updated app)? Go and add RadioPlay like before and it ask’s sign in credentials for RadioPlay, what it do not do with an android app.

                    Falgaroth
                    Lyricist III
                    May 19, 2024

                    I got alarms back with sonos latest update 80.00.05 and it's working fine. I have android 14 samsung One UI 6.1

                    I also have the sonos update 80.00.05 and alarms, but the RadioPlay integration still doesn’t work.. on the OnePlus Nord 3 5G .. 

                    Have you tried to do it on Windows Sonos app (updated app)? Go and add RadioPlay like before and it ask’s sign in credentials for RadioPlay, what it do not do with an android app.

                    Yeah I have tried to install the Sonos app, but my win11 mashine is not on wi-fi so the app won’t work/find the sonos :( 

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