Radio skipping backwards - BBC radio repeats

I have been streaming BBC Radio 2 through my sonos play:1 device in my home office every day since for 5 years without any issues until the last few weeks.  Always used TuneIn until I moved to Sonos Radio. Moved back to TuneIn when Sonos Radio moved to subscription. This is when the problems started. The same happens on my kitchen Play:3, Play:5 and IKEA SYMFONISK. There have been no changes to my WiFi setup/provider or position of my Sonos devices. I’ve invested in your products and expect you to treat your customers better. I listen to a single radio station and Sonos subscription for a free to air BBC service is outrageous. 

I’ve also had the same problem with Radio 2 skipping on TuneIn for the last few months, again not noticed it on Radio 6.  A Sonos dealer wonders if Sonos is building obsolescence into the older products using S1 like many others do to encourage new purchases of products using S2 

I'll chime in here too, as I've had the same issue over the last number of months. I mainly listen to BBC Radio 2 and 6 music, and have had the stream jump back by a number of seconds, multiple times a day.

I also stream music via Spotify often, and have never noticed this problem on that service.

Same issue here with Radio 4.  Listening via Sonos player (on Mac) via Radioplayer.  Happens both when played direct from Sonos or via Alexa using BBC Skill.

Its only started in the last couple of months.  Was rock solid for 10 months prior.

Just noticed a new update to download, so will do this and see if anything changes...

Exact same issue for me too 🤪🤪

Are Sonia going to do anything about this?

Exactly the same issue, only BBC RADIO 2 skips backwards. I must also say, its been 3 times now when I've had issues  like this SONOS has tried to blame local wifi and EVERY single time it turned out to be a software issue on their end that was sorted by update. It's frankly getting a bit old to keep blaming the end users set up guys. Last time it was SPOTIFY missing tracks in a playlist. I've probably wasted 12-15 hours over the years tinkering only to find out it needed a patch :)

I’m also experiencing the same issue which started a few months ago. I’ve only noticed it on BBC Radio 2 and 4 streams. These are nearly exclusively launched via the BBC Alexa skill so I’m not sure whether the issue exists if initiated directly from the Sonos apps TuneIn streams. My system is mainly S2 compatible speakers, running as a S1 system. I’ve not noticed the jump on the sole S1 device (a Connect) but streams from that device are initiated exclusively via the Sonos app (TuneIn) and tend to be non BBC streams. 

No sadly it does via Alexa or the app.

Hi, i want to add that this is happening to me. same as above. @Simon B @Sonos what are you doing about this?