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Bob_B
Trending Lyricist I
May 9, 2024
Answered

Qobuz playlists not available

  • May 9, 2024
  • 32 replies
  • 1876 views

Qobuz playlists are not available when using the upgrade app on Android. These playlists are properly displayed when using the Sonos program for Windows.

When a Qobuz playlist is added via the Windows program, it plays and shows up on the Android under “Recently Played”; however, clicking on that playlist on the Android fails “Something went wrong” ← No kidding.

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    Best answer by Paul Rules

    Sonos, listen. Rule number one of software development. It's not hard. Don't force a major rewrite update until you have feature parity. For some reason you and Tesla are incapable of understanding the basics. 

    32 replies

    Wahbam88
    Lyricist I
    May 9, 2024

    It seems to be the same for Apple systems as well. Playlists won’t show up. I’ve tried reauthorizing a couple times as well.

      Uptonboy
      Lyricist I
      May 9, 2024

      Same here. No Qobuz playlists visible. Favourites are still there. Have reautharised but no luck.

      Also, where has Trueplay functionality gone ???

       

        BArsenal
        Lyricist I
        May 10, 2024

        Same here. I mainly use Qobuz so main content source is gone. Sonos,  I’m switching to Roon. 

          Veet
          Lyricist II
          May 13, 2024

          Same for me - Qobuz is the main services I use, so if this is not fixed I will be scrapping Sonos. It’s hard to comprehend such a disatrous update. Is there any response from Sonos in terms of addressing this?

            prek0712
            Lyricist II
            May 15, 2024

            same here - unable to upload Qobuz playlists (my playlists)

              prek0712
              Lyricist II
              May 15, 2024

              how can I go back to the old APP version? 

                Bob_BAuthor
                Trending Lyricist I
                May 15, 2024

                SONOS forced their latest update on me today (May 15, 2024), after I reverted to the 16.1 version. With the forced update, my Qobuz playlist is no longer available.

                 

                Sonos: Hear me clearly, with a FORCED update I will never again buy any of your products and am actively seeking alternatives. You can produce defective software, that’s awful, but to FORCE defective software on your customers is unforgivable. As a company, at the very least you should be embarrassed and offer apologies. At the most, you should NEVER FORCE an update.

                  prek0712
                  Lyricist II
                  May 15, 2024

                  Hi Bob_B – agree.  Hope SONOS folks will bother to read this chat.  As I have SONOS hardware I cannot walk away but this would be my conclusion if they do not fix this. 

                    Paul RulesAnswer
                    Lyricist I
                    May 19, 2024

                    Sonos, listen. Rule number one of software development. It's not hard. Don't force a major rewrite update until you have feature parity. For some reason you and Tesla are incapable of understanding the basics. 

                      chasten
                      Lyricist I
                      May 23, 2024

                      Same issue. What a rubbish “upgrade”

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