Contributor I

Answered

Problems with updating S2 controller

6 replies
389 views

The S2 controller constantly prompts me for an update, however, when I try to update I get a “An unexpected error occurred. Please try again”

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Error when updating S2Answer

Contributor I

I found this answer in another thread:

Best answer by LordAttilas

I had the same issue for some time in MacOs. Yesterday I found that you need to authorize the “Sonos Installer” under System Settings → Privacy & Security → App Management. Once I allowed it I was able to use the auto update from the Sonos app itself.

K

Kaizos

Collaborator II

probably a network issue, try reinstalling the app

Error when updating S2Author

Contributor I

Sorry for the late reply - it worked!
Thanks! :)

T

tbsteph

Lyricist I

This happens (Unexpected error) every time there is an update. Reinstalling is a very poor way to keep it up to date.

Error when updating S2AuthorAnswer

Contributor I

I found this answer in another thread:

Best answer by LordAttilas

I had the same issue for some time in MacOs. Yesterday I found that you need to authorize the “Sonos Installer” under System Settings → Privacy & Security → App Management. Once I allowed it I was able to use the auto update from the Sonos app itself.

S

S0N0Sforeva

Lyricist I

I had the same problem but instead of coming here, I deleted the app. Now, I can’t find a direct download for S2. I see the path to upgrade from S1 but I also deleted S1. S2 is not listed in the Mac App Store for my MacBook Air M2.

Is there a direct download link here somewhere?

thanks!

Disregard…, I found it!

Airgetlam

For those looking for this, and run across this thread, the place to download Sonos is here:

https://support.sonos.com/en-us/downloads

Bruce

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