problems with new Sonos app

This has gone on too long and their silence is deafening..

Have you seen where you are?

Silence?  They’ve dedicated a support page to this fiasco, it’s the very first thing you see when you click on Support:

https://support.sonos.com/en-us/home

https://support.sonos.com/en-us/article/the-new-sonos-app-and-future-feature-updates

And they still have the cheek to send us Marketing emails.  

Sort it out Sonos.

Is there anyway we can collectively bombard Sonos witb complaints ?

This has gone on too long and “their silence is deafening”……..

I agree. You’d think someone from the company would chime in here to point us to the Available Now and Coming Soon info. But the simple fact is that they released an updated app that was not ready for release. Companies need to very careful when updating something that is so important to the functionality of their products. In this case an app update has caused brand damage to some extent.

The new Sonas app is awful. It typically will not connect to music even when the music is playing, hence I cannot switch the music of,

but worst problem is trying to control the volumes of the various sonas speakers. Even when I adjust the volume in the app it mysteriously changes itself back to the other setting.

trying to adjust volumes is almost impossible and VERY VERY frustrating.

fthis app should not have been released in such a dismal and poor state. It really damages Sonas reputation and brand.

when will these problems be fixed..?

This is a Sonos forum filled with people bombarding Sonos with complaints.

We certainly are bombarding ourselves 😂.  It would be reassuring if Sonos acknowledged a broader list than @jgatie linked to.  It seems obvious they are aware of issues such as system instability because their change logs show some attempt at addressing them.

No, it is not.  You said their “silence is deafening”.  I don’t find a dedicated support page detailing what has been fixed and a schedule for future fixes to be “deafening”.  Quite the opposite.  What would you like them to do, contact you directly?  Come to your door to hand deliver the fixes?