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Avid Contributor I
Apr 5, 2025 6:36 PM UTC
Answered

Problems updating S2 on my Apple Mac running Sequoia 15.4

Any hep/advice greatly appreciated. Updates run fine on iPad and iPhone. Many thanks!

 

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Airgetlam
AirgetlamAnswer
Apr 5, 2025 6:40 PM UTC

Not much info to go on here. I’d probably recommend downloading a fresh copy from the Sonos website. 

Bruce

7 replies

Airgetlam
AirgetlamAnswer
Apr 5, 2025 6:40 PM UTC

Not much info to go on here. I’d probably recommend downloading a fresh copy from the Sonos website. 

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Bruce
FZ fanAuthor
Avid Contributor I
Apr 5, 2025 8:55 PM UTC

Thx. I’ll give that a try

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Schlumpf
Virtuoso
Apr 5, 2025 9:13 PM UTC

Thx. I’ll give that a try

If that won’t help, please check the following setting within MacOS:

System Preferences > Privacy & Security > Local Network > toggle 'osquery' on

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Ralf
Lyricist II
Apr 19, 2025 9:51 AM UTC

Thanks for the response Schlumpf, however I could not find the 'osquery' flag. I Did find the Local Network settings and <Sonos> was “allowed to find and communicate with devices on your local network.” This had been set automatically.

PS I came here after failing to resolve the problem via the phone support after a two hour conversation! They certainly tried hard!

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Lyricist II
Apr 19, 2025 2:23 PM UTC

OK… well I’ve just had spontaneous remission of symptoms. I wish I could report a specific change but I cannot identify any specific (related) change which fixed it but I cannot, sorry.

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Lyricist II
Apr 21, 2025 6:05 PM UTC

So I did some more digging and the setting seems to be this:

Privacy and Security> Local Network “Allow the applications below to find and communicate with devices on your local network.”

I toggled the Sonos setting (it was on; I turned it off and on again).

Thanks to comments elsewhere in the community for suggesting this!!!

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Airgetlam
Apr 21, 2025 10:03 PM UTC

One thing I’ve learned with electronics of all types, it is never a bad thing to try a reset ;)

Glad you were able to resolve it!

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Bruce