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Avid Contributor I
April 5, 2025
Answered

Problems updating S2 on my Apple Mac running Sequoia 15.4

  • April 5, 2025
  • 7 replies
  • 209 views

Any hep/advice greatly appreciated. Updates run fine on iPad and iPhone. Many thanks!

 

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Best answer by Airgetlam

Not much info to go on here. I’d probably recommend downloading a fresh copy from the Sonos website. 

7 replies

Airgetlam
AirgetlamAnswer
April 5, 2025

Not much info to go on here. I’d probably recommend downloading a fresh copy from the Sonos website. 

Bruce
FZ fanAuthor
Avid Contributor I
April 5, 2025

Thx. I’ll give that a try

Schlumpf
Virtuoso
April 5, 2025

Thx. I’ll give that a try

If that won’t help, please check the following setting within MacOS:

System Preferences > Privacy & Security > Local Network > toggle 'osquery' on

Ralf
Lyricist II
April 19, 2025

Thanks for the response Schlumpf, however I could not find the 'osquery' flag. I Did find the Local Network settings and <Sonos> was “allowed to find and communicate with devices on your local network.” This had been set automatically.

PS I came here after failing to resolve the problem via the phone support after a two hour conversation! They certainly tried hard!

Lyricist II
April 19, 2025

OK… well I’ve just had spontaneous remission of symptoms. I wish I could report a specific change but I cannot identify any specific (related) change which fixed it but I cannot, sorry.

Lyricist II
April 21, 2025

So I did some more digging and the setting seems to be this:

Privacy and Security> Local Network “Allow the applications below to find and communicate with devices on your local network.”

I toggled the Sonos setting (it was on; I turned it off and on again).

Thanks to comments elsewhere in the community for suggesting this!!!

Airgetlam
April 21, 2025

One thing I’ve learned with electronics of all types, it is never a bad thing to try a reset ;)

Glad you were able to resolve it!

Bruce