problem with android app

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Since I upgraded my Android device 18. Mars, I have not been abel to upgrade my sonos app. I have also tried to delete the app and download it againg. But now I can not download the app fra Google play store.

What have I missed/forgotten?

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Corry PAnswer

Sonos Staff

Hi @Mr.JK

Welcome to the Sonos Community!

I’m not sure I understand - Android hasn’t yet reached version 14, never mind version 18. Perhaps there was a typo in your post?

If you’re still struggling with this, I recommend you get in touch with our technical support for real-time support.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Corry PAnswer

Sonos Staff

Hi @Mr.JK

Welcome to the Sonos Community!

I’m not sure I understand - Android hasn’t yet reached version 14, never mind version 18. Perhaps there was a typo in your post?

If you’re still struggling with this, I recommend you get in touch with our technical support for real-time support.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Airgetlam

I think 18 Mars is a date. Here in the states we’d call that March 18.

But I’d concur, getting in touch with Sonos support would be wise ;)

Bruce

Corry P

Sonos Staff

Thank you Bruce! That does indeed make more sense!

Of course, it didn’t help that Android versions used to be named after sweets!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

M

Mr.JKAuthor

Contributor I

Thx. Sorry. March 18 is right. Norwegian spelling.

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