Playlists completely broken with new app.

I can’t see the content of my playlists but if I start playing one and skip forward it goes through the tracks so the information is in there its just not displayed which absolutely ridiculous.

For my purposes, as I don’t use streaming services and have my music collection on a NAS, this update is useless now. Disgusting, and if I could get my money back from Sonos I would because this has ruined the functionality that I bought the hardware with.

rockinyc,

This is the one indication I saw in the link provided 

• Adding to queue and playing next: early June

I have a playlist with 2000 plus songs which I like to add to and then shuffle play. I can still play this but can’t add any new songs? This was so easy in the old app. 
Trying to remain positive about Sonos but this really is a disaster/ backward step in my opinion as nothing is improved just frustrating and not user friendly. Probably will downgrade to S1 until they sort it.

​​​​​​I had Error 913 (Music Library) Issues where, after my music was removed from access on the latest Sonos update, the new Sonos software would not access my music file.  I finally found some in the community that figured out a work around for now.  But that only gives access to the iTunes library as a whole. It imported my iTunes library, but it did not import my iTunes playlists. Any suggestions?

Virtually the only need we have Sonos for is to play music off our personal library - a portable hard drive with over 40,000 titles. Not a big fan of most radio stations and would prefer to listen to what I pick out, not some other dj. As of yesterday, May 19, I can no longer access that music and have been told that this most basic function will not be available until mid-June, a month from now (!?!) That’s insane. Music is an integral part of our daily lives. However this decision was made shows an absolute lack of imagination and business sense. What do I do with the four speakers in the mean time - play ring toss?

And this is just one of several major defects I’ve encountered. For me this is hands down the most outrageously bad software release in terms of feature disruption I have ever experienced. To dump this crap on their customers is inexcusable. Between this and the broken device selection the system is now just barely functional. I paid good money for these devices and Sonos needs to make them work ASAP. 

There is no longer a Sonos app in the Apple App store for a computer.  I still see it in the App Store for iPhone or iPad.

To All: There is no playlist feature or playlist functionality any longer on the Sonos app. So the Sonos player functionality is minimal. I am also a big music fan like all of you and utilize playlists daily. But not anymore on Sonos. I don't see it on there known issues list or future action steps either. This is no longer an app for music lovers.

I really hope you’re wrong, because if playlists are gone so is my Sonos system. It will be replaced and I will find a new system.Which infuriates me because these devices were not cheap, and I bought 5 of them! Between this and the stupidity of not letting me reliably select the device I want, the app is total junk, and renders the speakers essentially unusable for me. I will absolutely not buy another Sonos product if this remains the new user experience. I just don’t get it. What in the world could motivate such a ridiculous choices?

Terrible “update”. All my Sonos Playlists disappeared. Waiting time on their Help line is hours. Customer disservice?